Quality Connection
News and Updates for Brokers
December 19, 2019
Individual Metallic Plans Moving to Ambetter 
As of January 1, 2020, all QualChoice individual metallic plans will be handled by Ambetter from Arkansas Health & Wellness. This includes Arkansas Works and Healthcare.gov plans, as well as off-exchange IQChoice ACA-compatible plans.

Your QualChoice individual metallic business will transition from our broker system to the Ambetter system. No QualChoice commercial group or MediQ65 plans are impacted by this change. Ambetter Agency Services is contacting affected QualChoice brokers with transition details.
Holiday Closure
Our offices will be closed on Christmas day, Wednesday, December 25. We wish you and yours a peaceful holiday! We will also be closed on New Year's Day.
Flu Shot Reminder
Remind your clients that QualChoice members can get the flu vaccine at any network pharmacy or provider's office. No copayment is required. Get more facts about the flu at QualChoice.com.
The Loss of Randy Carroll
As we told you last week, Regional Sales Manager Randy Carroll has passed away following a short illness. We do not yet have a replacement for him; any new RSM will have big shoes to fill! But we can assure you that our Sales & Service Team are available to assist you in the interim. Please don’t hesitate to call.

Updated Forms
In The Media
Make sure you are using current QualChoice forms, please download from the Broker Forms page at QualChoice.com each time you need to use one.

Susan Jones joined KARK News at Noon to talk about how winter weather and holiday stress can affect our mental well-being. 

1911 MK 008