Last week, the city of Chicago passed an ordinance that placed a cap on all third party delivery fees. The ordinance is currently in effect.
Complaints from customers or restaurants about violations of the Third-Party Food Delivery
Service Fee Cap regulations can be submitted to the Department of Business Affairs and
Consumer Protection (BACP) by calling 3-1-1, on the CHI 311 app or online at 311.chicago.gov.
Click here for a one page breakdown of the ordinance. Click here to review the full industry notice.