Today's update includes:
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General Updates
- Clarification of PHO | Events, Gatherings, & Stand Up Receptions
- Update on Bill C-2 | Finance Committee Begins Review
- Updates on Road Closures | Dec.7
- Action Required | Accommodation Workforce Survey
- BC Flooding | Additional Disaster Relief Available
- Round-Up | Provincial & Federal Relief Programs
- STR Weekly Report | Nov. 28 Highlights
- GoGreen Tip of the Week | Get Your FREE Analysis Today!
- InnFocus Magazine Winter Issue Out Now!
- BC Tourism & Hospitality Conference | Award Nominations Open! Submit Yours by Jan. 14th
- B.C. Increased Employment Incentive – Applications close December 31, 2021
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News
- BCHA Inn the News
- Highway closures, border restrictions hurt B.C. tourism sector
- BC hotels come through for flood and landslide evacuees
- Hot Off the Press | Local and World News
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Industry Trends and News
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Tipping Our Hat to Industry!
- Hotel Association of Canada President and CEO, Susie Grynol Takes Home Supplier of the Year Award!
- Prestige Hotels and Resorts Inches Closer to Unveiling New Kamloops Hotel!
- Mark Your Calendars
- Save the Date! | BC Tourism & Hospitality Conference, March 9-11, 2022
- Digital Marketing Tips for 2022 - Top 10 DIY Lead Generation Tools for Your Business
- How to Bring Clarity and Coherence to Your Team - Aligning Strategy, Leadership, and Focus
- Info Session on Propel: A new wage subsidy
- Comment Card | Industry Thoughts & Feedback
- Tourism Vancouver Island Celebrates "12 Days of Optimism"
- go2HR Reflects on National Day of Remembrance and Action on Violence Against Women
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Last Laugh | A Little Something to Make Members Smile
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Clarification on PHO | Events, Gatherings, & Stand Up Receptions
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Late last week amendments were made to the Public Health order on Gatherings and Events.
The key items that have been clarified:
- Business events are allowed to have standing events. Networking, receptions, mingling, all acceptable. Holiday parties associated with businesses are considered “business events”.
- Events such as Wedding receptions, funerals, theatrical and musical events, concerts must be seated.
The health order separates the meaning of inside events into A & B categories (Page 6 & top of page 7)
- A. "inside event” means (a) a gathering of more than 50 participants in an inside place for one of the following purposes: (i) a form of entertainment involving a performance such as a theatrical production, a concert, a symphony performance, a choral performance, any other type of musical performance or a dance performance; (ii) business, but limited to a lecture or presentation; (iii) a wedding reception; (iv) a funeral reception not held at a funeral home, 7 (v) a sponsored or ticketed party at which there is musical entertainment, other than for the purpose of providing background sound;
- B. a gathering of more than 50 participants in an inside place for one of the following purposes (i) a business purpose not described in (a), and including a conference, convention, commercial trade fair or workshop or home show; (ii) gambling; (iii) recreational education or classes, including arts, crafts, music, photography, culture, or travel education or classes (c) a gathering of any number of participants in an inside place for the purpose of an adult sports activity, an adult exercise or fitness activity or class, or an adult dance class; (d) a sports event in an inside place; (e) a program for children or youth in an inside place; (f) a worship service in an inside place.
The important restrictions are on the top of page 11:
- This indicates that only events in category “A” must be seated events. Category “B” events are legally able to be standing events.
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3. A person must not permit a place to be used for or must not organize an inside event with a purpose described in paragraph (a) (Category A) of the definition of an “inside event” unless the event is held as a seated inside event.
- • 4. A person must not permit a place to be used for or must not organize an inside event as a standing event, if the purpose of the event is described in paragraph (a) (Category A) of the definition of “inside event"
A final note on dancing: There is still no dancing allowed unless it is a performance. There have been conversations and advocacy around this issue, however, we do not expect that restriction to be lifted in the near future. Things are still in a tenuous place and while they had hoped that all
restrictions would be lifted by now, the PHO is not ready to remove this one.
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PROVINCIAL RESTRICTIONS AND MEASURES:
For more information on restrictions IN British Columbia visit below
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Update on Bill C-2 | Finance Committee Begins Review
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An all-party committee is reviewing Bill C-2 with aim to have it in the House in time for the holiday break.
On Monday, the 12-member committee consisting of six Liberals, four Conservatives, and one member from the NDP and Bloc Québécois began discussions on Bill C-2, an Act to provide further support in response to COVID-19.
We are are hoping this Bill will be passed before Dec. 17 and sent to the Senate. Once approved by the Senate, the government can move forward on the targeted pandemic supports that were first announced on Oct. 21.
One of the new support programs, the Tourism and Hospitality Recovery Program, would provide wage and rent subsidies to a maximum rate of 75 per cent.
Hotels, restaurants, coffee shops, zoos, museums, cruise ships, ski resorts are also eligible and must show a 40 per cent decline in their monthly revenue. Supermarkets, convenience stores, golf courses and professional sports clubs or leagues aren’t eligible.
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Updates on Road Closures | Dec.7
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DriveBC is THE most current source of highway conditions. Travelers can also follow @DriveBC on Twitter. Visit EmergencyInfoBC for emergency alerts and evacuation orders. Monitor regional emergency info as well.
As of the time of distribution of this newsletter, the following road conditions are in place. The BCHA is working with our industry partners to develop solutions aimed to support the recovery of our critical transportation network.
Highway 1 – Popkum to Hope
- OPEN
- Highway 1, just east of Highway 9 to Hope, is re-opened. Drivers should expect slower speed limits, delays and traffic pattern changes through the Bridal Falls area. Please avoid non-essential travel while clean up and repairs continue.
Highway 1 – Abbotsford – Chilliwack
- OPEN – to regular traffic. Commercial vehicles over 63,500kg licensed GVW are prohibited.
- Expect slow traffic with reduced speed limits. No. 3 Rd interchange is now accessible.
Highway 1 – Fraser Canyon – Hope to Spences Bridge
- Hope to Boothroyd – OPEN – for local travel from Hope as far as Boothroyd (through Yale, Spuzzum and Boston Bar), with some Single Lane Alternating
- Expect delays. Could close at any time
- Boothroyd to Lytton – CLOSED
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Lytton to Spences Bridge – CLOSED
Highway 3 – Hope to Princeton
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OPEN – for essential travel only
- Areas of Single Lane Alternating Traffic.
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Drivers should be aware that that this portion of Highway 3 has several steep grades, sharp curves and speed limit reductions. Please consult this Information Map (PDF, 950 KB) of the several challenges Highway 3 drivers will encounter.
Highway 5 – Coquihalla
Highway 7
- OPEN – from Glasgow Ave at Murray Street in Mission to 1 km east of Hope. Essential Travel restrictions have been lifted (Highway 7 has been removed from the Ministerial Order).
Highway 8
Highway 11
- OPEN – Hazelwood Avenue and Clayburn Road for 2.9 km.
- passenger vehicles, municipal service vehicles and emergency service vehicles only.
- Single lane only – expect delays.
- OPEN from Highway 1 south to the USA border
Highway 99 – Pemberton to Lillooet
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Action Required | Accommodation Workforce Survey
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the BC Hotel Association is urgently seeking your voice for a critical survey that will help inform our advocacy surrounding the workforce file.
The survey addresses the following key themes:
- Hiring and recruitment
- Upskilling and education
- Employee pay
- Additional employee benefits and incentives
We need as many operators as possible to complete this survey and thank you for taking the time you take to complete it.
Please note: individual and business information will be kept confidential.
THE SURVEY WILL CLOSE THURSDAY
DECEMBER 9th AT 5PM PST
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BC Flooding | Additional Disaster Relief Available
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This weekend, the provincial government announced that British Columbians affected by flooding and landslides from Nov. 14 to Dec. 2, 2021 will be eligible for disaster assistance.
Disaster Financial Assistance criteria has been expanded to include British Columbians in the northwest, southwest, central, and southeast areas of the province and on Vancouver Island.
Ways to Help
Many homeowners were unable to secure flood insurance as they were located on a flood zone; consider donating today.
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Round-Up | Provincial & Federal Relief Programs
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Are you taking advantage of any of the following programs and relief measures? Please reach out to us should you have any questions.
Provincial Programs
BC Recovery Benefit: Individuals can apply for this recovery benefit worth up to $1,000. The benefit is based on 2019 income, so higher earners who lost jobs during the pandemic won't qualify. Hotline: 1-833-822-0220
Federal Programs
Tourism Relief Fund: Program funding to empower tourism operators to create new or enhance existing tourism experiences to attract more local and domestic visitors and helping the sector reposition itself to welcome international visitors by offering the best Canadian tourism experience we have to offer the world.
Canadian Emergency Rent Subsidy: Subsidy of up to 75% of eligible expenses until October 23, 2021. Also includes an additional Lockdown Support of 25% if your business was significantly affected by a public health order. Applications to this program can happen retroactively back 6 months. Hotline: 1-800-959-5525 An extension to May 7, 2022 is currently proposed and still pending decision.
Highly Affected Sectors Credit Availability Program: Aimed at sectors like tourism and hospitality, hotels, arts and entertainment, and will offer 100% government-guaranteed financing and provide low-interest loans up to $1 million for up to ten years. Available until December 31, 2021.
Canada Emergency Wage Subsidy: Covers part of your employee wages retroactively back to December 20, 2020 until October 23, 2021. The maximum subsidy is 75%. Hotline: 1-800-959-5525 An extension to May 7, 2022 is proposed and still pending decision.
Canada Recovery Hiring Program (CRHP): The new Canada Recovery Hiring Program (CRHP) is designed to encourage businesses to grow as the economy recovers, whether it’s due to hiring and re-hiring staff, increasing shifts, or increasing overall pay. This program has a proposed extension to May 7, 2022.
Canada Recovery Benefit: The Canada Response Benefit ended October 23, 2021. Claims can be made up to December 22, 2021. The government has proposed a new Canada Worker Lockdown Benefit that would provide $300 for eligible workers who are unable to work due to a temporary local lockdown anytime between Oct 24, 2021 and May 7, 2022. Further details on this proposed benefit will be released in the near future. Hotline: 1-833-966-2099
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STR Weekly Report | Nov. 28 Highlights
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Domestic Overnight Visitors Week Ending Nov 28 Highlights
- Average Domestic Overnight Visitation to BC for Week 47 (Nov. 22-28, 2021) is down -4.7% compared to the same week in 2019.
- The Thompson Okanagan, Cariboo Chilcotin Coast, Kootenay Rockies and Vancouver Island saw an increase in visitation when comparing Week 46 (Nov. 15-21, 2021) to Week 47 (Nov. 22-28, 2021), Northern BC and Vancouver, Coast & Mountains saw a decrease.
- British Columbia decreased by 3% when comparing Week 46 (Nov. 15-21, 2021) to Week 47 (Nov. 22-28, 2021).
STR Report Highlights Week Ending Nov 27
- British Columbia had a 50.1% occupancy from Sunday-Thursday and a 60.5% occupancy during the weekend, down -12.2% compared to the same week in 2019.
- British Columbia had an ADR of $144.47 from Sunday-Thursday and an ADR of $163.02 during the weekend, down -3.8% compared to the same week in 2019.
- British Columbia had a RevPAR of $72.36 from Sunday-Thursday and a RevPAR of $98.67 during the weekend, down -15.6% compared to the same week in 2019.
REGIONAL STATS WEEKEND OF NOVEMBER 26-27, 2021:
- Cariboo Chilcotin Coast: OCC 51.5% ADR $127.91 REVPAR $65.91
- Kootenay Rockies: OCC 41.3% ADR $135.02 REVPAR $55.74
- Northern BC: OCC 56.7% ADR $122.01 REVPAR $69.17
- Thompson Okanagan: OCC 58.3% ADR $120.76 REVPAR $70.41
- Vancouver Island: OCC 62.3% ADR $172.69 REVPAR $107.67
- Vancouver: OCC 63.7% ADR $166.48 REVPAR $106.07
- Whistler: OCC 68.3% ADR $339.16 REVPAR $231.67
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GoGreen Tip of the Week | Get Your FREE Analysis Today!
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Sign up for your FREE energy assessment today!
Identify up to tens of thousands in cost savings, and learn how to make your property more environmentally responsible.
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InnFocus Magazine Winter Issue Out Now!
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Our latest issue of InnFocus Magazine is out now! Learn how to elevate your business and get the latest on trends, best practices, and operational tips tailored to accommodators. This edition includes:
✔ The Top 10 List for Controlling Hotel Expenses
✔ Diversity, Equity, and Inclusion Best Practices
✔ Improving Accessibility
✔ 7 Best Practices to Make the Most of Social Media
✔ GoGreen | Tips for Saving Energy and Money
✔ Trends and Insights | 20 F&B Trends
✔ Names in the News
✔ Featured Hotelier: Carol-Ann Terreberry
✔ Leader of the Future: Joseph Johnson
... and much, MUCH more!
Have someone you'd like to nominate for "Leader of the Future"? Reach out to Kelsey@bcha.com
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BC Tourism & Hospitality Conference | Award Nominations Open! Submit
Yours by Jan. 14th
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The 2022 BC Tourism & Hospitality Awards are presented by TIABC and BCHA to recognize and celebrate excellence, leadership, and innovation within BC’s tourism & hospitality industry.
The winners will be honoured at the Awards Gala evening during the 2022 BC Tourism and Hospitality Conference on Thursday, March 10, 2022, at the Richmond Conference Centre. Categories include:
INDIGENOUS OPERATOR
SUSTAINABILITY
EMPLOYEES FIRST
BUSINESS WOMAN OF THE YEAR
HOTELIER OF THE YEAR
INNOVATION
COMMUNITY CONTRIBUTION & IMPACT
PROFESSIONAL EXCELLENCE
For more information about each award click here.
The deadline to submit a nomination is January 14, 2022.
If you know a business, organization, or individual who is deserving of a nomination, please submit your nomination.
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B.C. Increased Employment Incentive – Applications close December 31, 2021
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Please be advised that applications for the B.C. Increased Employment Incentive must be received by December 31, 2021.
The B.C. Increased Employment Incentive is a one-time refundable tax credit for employers which encouraged the creation of new jobs for B.C. workers or increases in payroll for existing low- or middle-income employees in the last quarter ending December 31, 2020.
The tax credit is calculated at 15% of the amount that the employer’s eligible remuneration for the last quarter ending December 31, 2020 exceeds the employer’s eligible remuneration for the quarter ending September 30, 2020.
For more information, including eligibility requirements and access to the application, see below:
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Industry News & Quick Links
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BC Hotel Association CEO Ingrid Jarrett has also lobbied airlines to increase flight frequency to Kelowna, and she praised Swoop for adding extra flights between Abbotsford and Kelowna, with fares in the $200 range.
Pacific Coastal Airlines has added extra flights to service Kamloops, Kelowna, Penticton, and Williams Lake, according to its website.
“There is a coalition of tourism and hospitality businesses – ski resorts, airlines, airports, the BC Hotel Association, the Tourism Industry Association of BC – that are working on connecting Vancouver and Abbotsford to Kelowna," she said. "It has the central airport in the Interior and we want to have added flights, providing competitive pricing, and using larger planes.”
Jarrett added that Interior hoteliers face a dire winter not only because of challenges on the roads, but also because the Canadian government requires Americans and other foreign visitors to be fully vaccinated and to provide proof of negative polymerase chain reaction (PCR) tests to enter Canada. READ FULL ARTICLE.
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The BC Hotel Association and its Board of Directors was profiled in a recent Kelowna Now article that recognized the efforts of accommodators in supporting evacuation relief through a partnership with Emergency Management BC.
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Demand for international travel has plunged in the week since the omicron Covid-19 variant emerged as a global concern. Read more
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INDUSTRY TRENDS AND NEWS
Omicron—the newest variant that has already spooked markets and caused travel bans from some southern Africa countries. Though nascent, there is the reality and worry that the new strain could derail the hotel industry’s fledgling recovery, in particular if plans move forward to tighten testing policies, like in the U.S. Indications are that future hotel bookings, meetings and other hotel-related activity will be impacted by the presumed expectation of future travel impediments, whether self-imposed, company-imposed or government-mandated. Read More
As the 2022 budget season progresses, CBRE’s Hotels Advisory professionals surveyed 130 industry leaders around the U.S. regarding concerns facing the hotel industry. Read more
Gazing into a crystal ball to come up with next year’s budget is always daunting. It’s a mix of professional instinct, historical data, and future predictions that’s never perfect. Read more
If the pandemic has shown us one thing, it is that travel has changed but it is everlasting. However, the way we used to travel before Covid19 is a thing of the past. Now, we’re trying to understand where we are headed, how we can meet the demands of this new era of traveling and how all the distancing, masks, entry regulations and testing affects travel behavior. Let’s look at some trends that have been discovered by the industry for 2022 and get some insights from our TrustYou experts into how your hotel can take the necessary steps to meet these travel trends Read more
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Tipping Our Hat to Industry
Have news to share? Email kelsey@bcha.com
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Hotel Association of Canada President and CEO, Susie Grynol Takes Home Supplier of the Year Award!
HAC President & CEO, Susie Grynol, was presented the Hotelier Supplier of the Year award in recognition of her leadership and contributions to Canada’s hotel sector.
We congratulate Susie on this incredibly well-deserved achievement! Her leadership and tieless advocacy has been instrumental to the survival of accommodation and tourism businesses across Canada!
Excerpt from the release announcing this accomplishment:
“For several years now, Susie Grynol has been advocating on behalf of Canada’s hotel industry. In her role as president of the Hotel Association of Canada (HAC), Grynol — this year’s Supplier of the Year winner — has been championing the interests of the Canadian hotel industry, bringing legislative solutions to industry challenges, delivering targeted advocacy for fair rules for the sharing economy, addressing Canada’s hotel labour shortage and pursuing sustainability solutions for the hotel industry across the country. During the pandemic, under Grynol’s leadership, HAC played a central role in bringing together industry leaders to navigate these issues together.”
Susie added "This award is so meaningful for our team – a team that deserves this recognition so much. As I have said many times, our success is the industry’s success and we could not have done this work without your engagement and on-the-ground advocacy execution."
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Prestige Hotels and Resorts Inches Closer to Unveiling New Kamloops Hotel!
It's been nearly 6 months of renovations and the Prestige team is sending thanks to the terrific tradespeople who have been working tirelessly to get the hotel looking brand new for opening day.
While the final opening date has yet to be determined, those interested in booking a stay as soon as January can do so at this link: https://lnkd.in/gZaHPx62
We look forward to sharing further details as the come available.
Congratulations to Prestige on this exciting new property and we look forward to sharing more!
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Save the Date! | BC Tourism & Hospitality Conference, March 9-11, 2022
Join us for the 2022 BC Tourism & Hospitality Conference as we 'Kickstart the Comeback' and gather in-person to learn, tackle issues, forge new relationships, and work toward resiliency in the face of one of the hardest years in our sector's history.
Stay tuned for further updates coming soon!
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Digital Marketing Tips for 2022 - Top 10 DIY Lead Generation Tools for Your Business
Wednesday, January 12, 2022 10:30AM - 12:00PM
Hosted by: Small Business BC
As agile small businesses, we are constantly learning new ways to adapt to an ever-changing world. Some of these include emerging digital marketing and lead generation trends to help us reach more customers.
Join Digital Marketing Expert, Ted Lau as he shares valuable DIY tips for digital marketing in the new year. Ted is the owner of an award-winning digital marketing agency, Ballistic Arts Media Studios. Ted will cover SEO, e-commerce, social media platforms, and more.
What Will You Learn?
- How to effectively target top funnel keywords into leads
- How to improve online purchase experiences from prospective customers
- How to engage with your leads authentically on social platforms
- What it means to be "meta" and what you need to watch out for in 2022
To access the webinar free of charge, register online using coupon code DBC3034.
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How to Bring Clarity and Coherence to Your Team - Aligning Strategy, Leadership, and Focus
Friday, January 21, 2022 1:00PM - 2:30PM
Hosted by: Small Business BC
Somewhere along the path of launching and running your business is a stage where you take a step back to set a coherent, clear, and consistent path to bring into alignment what you think, how you lead, and how your team works.
Learn how to develop an effective team perfectly aligned with your company’s vision and goals so they can clearly and proactively solve the right business problems with maximum impact.
What Will You Learn?
- Develop a clear vision that guides you and your team’s decision-making
- Lead with respect and concern for all team members that demonstrates appropriate compassion
- Deliver results and enhance the strengths of your team members to achieve key objectives
- Focus your team’s energy and time on the right tasks
To access the webinar free of charge, register online using coupon code DBC3034.
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Info Session on Propel: A new wage subsidy
Need help bringing on new staff? Hiring students is a great way to build your team for short-term needs and to build a talent pipeline for the long term! And now you can access a wage subsidy of up to $7,500 through Propel, a brand new Student Work Placement Program (SWPP)!
Propel is offered through Tourism HR Canada, a Canadian organization with a mandate aimed at building a world-leading tourism workforce. Propel is specifically designed to support the tourism and hospitality sector.
Learn more about how your organization can take advantage of this federally funded wage subsidy program and how to bring on students from hospitality and tourism management, culinary arts, and other programs from across the province at this info session on Monday, November 15th at 2:00pm (Pacific).
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Tourism Vancouver Island Celebrates "12 Days of Optimism"
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go2HR Reflects on National Day of Remembrance and Action on Violence Against Women
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