Industry Update | February 13, 2024

VIEW THIS EMAIL IN YOUR BROWSER

MEMBER PORTAL | BCHA.COM

BCHA NEWS

Pulse Check For Accommodation Members

We want your feedback!

It's time for the annual BC Accommodation Engagement Survey - your chance to have your say!

The survey submissions help guide the BCHA's strategies, ensuring the work we do is reflective of our members needs.

Your feedback will have a direct impact on:

• Areas of advocacy

• Communications channels

• Member services and initiatives

• Direction of our strategic planning

• Future of our events portfolio

• And much more!

We thank each of you for taking the time to participate and look forward to sharing the results in a future Industry Update newsletter.

→ PROVIDE YOUR FEEDBACK

BC Hotel Association Summit | Register Today!

From Visionary Ideas to Tangible Results

Register now for the highly anticipated 2024 BCHA Summit, a hallmark event for the hospitality sector set to unfold on May 1-2, 2024, at the prestigious Fairmont Chateau Whistler.

The Summit is poised to unite professionals from various facets of the hospitality industry. Join us to network with leaders, owners, operators, vendors, and tech partners. Featuring provincial and federal advocacy, in-person Fast Track Your Future education series, dynamic opening and closing keynote speakers, plus many more speakers, session, and panels, and awards!

→ REGISTER NOW → LEARN MORE

Last Week To Register for the Upcoming Fast Track Your Future Series

The next Fast Track Your Future series focuses on Property Operations & Maintenance.

This highly anticipated program is perfect for young leaders, industry newcomers, and those looking to refresh their skillset.

Sponsored by Fortis BC and facilitated by Doug Avery, Hotel Maintenance Expert, this series will run from February 21st - March 27th.

→ REGISTER NOW

RESOURCES

A Health Plan Designed with Hoteliers in Mind

Attract top talent with a tailored health benefits plan for hoteliers. Experience financial advantages while investing in your team's well-being. Foster a stable and committed workforce, positioning your organization for long-term success.

Don't miss out on setting your hotel apart with the Canadian Hospitality Health Plan!

→ LEARN MORE

CARE 2 Key Learning | Discussing Your Role as a Leader in Workplace Mental Health

In partnership with the Canadian Mental Health Association, BC's Hub for Workplace Mental Health is offering an online workshop dedicated to supporting employee mental health.

This session will take place February 15th at 10am PST and was developed specifically for People Leaders (eg. Managers, Supervisors, etc.)

→ REGISTER HERE

Tourism HR Canada | Belong Employer Survey

As part of the Belong project, Tourism HR Canada is conducting a survey of tourism businesses, to better understand how operators currently engage with HR practices aimed at broadening the pool of potential employees. This input will be incredibly important as we develop tools and training for tourism operators who are facing mounting recruitment challenges, and who may be looking to untapped pools of talent to meet those needs.

→ TAKE THE SURVEY

TRENDING

IN THE NEWS

-> Tracey Drake has been appointed as the Chief Executive Officer of the Royal BC Museum (story still to come)

->Nearly 25 million passengers recorded at YVR in 2023

->Tourism Kelowna named a finalist for the Community Contribution and Impact Award

TALK OF THE TOWN

-> All of Canada's major airlines are offering Valentine's Day deals on trips from Vancouver

-> Floating hotel ship arrives in Nanaimo ahead of WoodFibre LNG construction project

-> Naturally Pacific Resort in Campbell River is now accepting online bookings

AT A GLANCE

BCHA Summit May 1-2, 2024

The BCHA Summit returns to unite BC's accommodation and business community for two days of industry connection and excellence May 1-2 at Fairmont Chateau Whistler.

→ LEARN MORE & REGISTER

HAC Conference

May 22-24 | Montreal, Quebec

Learn More

2024 BC Tourism Industry Conference

March 6 & 7

International Indigenous Tourism Conference

February 26-28 | Ottawa, Ontario

Learn More

National Tourism Week 2024

April 15-19, 2024

Learn More

HSMAI BC & BCHA present: A Conversation with Hospitality Friends

With Mews, Operto, and Stash

Join us for a conversation panel of industry experts from Mews, Operto, and Stash Hotel Rewards. Moderated by BCHA's own Mike Macleod, the discussion will involve insights and trends that could help shape your operational strategies for 2024.

2:30pm | Registration
3:00pm | Presentation & Panel discussion
3:45pm | Networking

→ RSVP HERE

BCHA Members Event: WorkSafe BC Updates | Prince George

Presented by Go2HR, this open house and workshop is exclusively for BCHA members.

Focusing on both the unique aspects of Northern BC workplaces, and recent changes to regulation and rate increase within the accommodations sector, this workshop provides essential need-to-know information to keep your business in compliance with the new changes. Join us for two days of informative sessions and meet BCHA's Member Services Manager, Samantha Glennie.

→ SECURE YOUR SPOT TODAY

ALLIED MEMBERS

CONNECTING MEMBERS WITH TRUSTED VENDORS

Destination Campbell River | Where Wild & Life Combine

Campbell River is central Vancouver Island’s gateway to epic outdoor adventures. Located on the beautiful west coast of British Columbia, Campbell River offers a dynamic range of immersive activities all year round. From natural wonders and iconic landmarks, to salmon fishing in the spectacular Discovery Passage, or cold water diving in the breathtaking depths of Seymour Narrows, there’s something for everyone. Take the quiz to build your own custom itinerary!

→ TAKE THE QUIZ

MEWS | Built by Hospitality Leaders for Hospitality Leaders

Mews is the leading platform for the new era of hospitality. Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. Recently named Best PMS (2024), as well as World's Best Hotel PMS Provider (2023) and World's Best Independent Hotel PMS Provider (2022, 2023) by World Travel Tech Awards. Meet the team in person next week at the Pinnacle Hotel Harbourfront.

→ RSVP (HSMAI Members are free)

HERE'S TO YOU!

HAVE NEWS TO SHARE? EMAIL COMMUNICATIONS@BCHA.COM

Destination Vancouver President & CEO Named to Power 50 List

Destination Vancouver President & CEO, Royce Chwin, came in at #30 on Vancouver Magazine's annual Power 50.

The list recognizes the city's most inspirational and transformational leaders. Royce and Destination Vancouver got the nod for leading the city's tourism industry successfully out of the pandemic and their ongoing efforts showcasing Vancouver's world-class culinary scene.

→ READ MORE

Tigh-Na-Mara Takes Home Another Accolade

Tigh-Na-Mara won Hospitality/Tourism Business of the Year last night at the Business Examiner News Group Business Excellence Awards. A lovely evening with an impressive line up of great companies. Parksville was well represented and we are so grateful to be a part of the vibrant Island business community.

→ READ MORE

Fairmont Pacific Rim and Shangri-La Vancouver Awarded Forbes Travel Guide Five Star Award

The two hotel properties were recognized in the prestigious annual Forbes list. Also acknowledged in other categories were the The Douglas, Autograph Collection; Fairmont Chateau Whistler, Fairmont Empress; Fairmont Hotel Vancouver; Four Seasons Resort and Residences Whistler; JW Marriott Parq Vancouver; The Magnolia Hotel & Spa; Paradox Hotel Vancouver; The St. Regis Hotel; The Sutton Place Hotel; Wickaninnish Inn.

→ READ MORE

LAST LAUGH

THE BCHA INDUSTRY UPDATE IS PRESENTED BY