Today's update includes:

Applications are now open for the Tourism and Hospitality Recovery Program.
Here is the list of programs available for application:

The Hotel Association of Canad are working with officials at the Department of Finance to address eligibility challenges related to seasonality and will remain open to your feedback if you encounter any issues.

Additional Quicklinks:
On December 23rd, the BC Government announced that businesses that were mandated to temporarily shut down through public health orders because of surging COVID-19 cases will be eligible to receive a new one-time relief grant of up to $10,000.

Businesses ordered fully closed include:
  • gyms, fitness and adult dance centres
  • bars, lounges and nightclubs
  • event venues that can no longer hold events
Relief grants of between $1,000 and $10,000 will be provided to eligible businesses based on their number of employees, following the similar formula to the previous Circuit Breaker Relief Grant that supported businesses in the spring of 2021. 
A friendly reminder that effective January 1, 2022, employees covered by the Employment Standards Act (Act) are now entitled to up to 5 days of employer paid leave for personal illness and injury per year. Paid sick leave is an important way to reduce workplace transmission of illness and it ensures that BC’s employees will not have to choose between going to work sick or losing pay. 
The BC Employment Standards Branch (ESB) website provides information for employees and employers regarding the application of the new paid sick leave entitlement, including eligibility criteria and how to calculate an “average day’s pay”, available here:
If you have questions please contact the ESB toll-free by telephone at: 1-833-236-3700, or visit the ESB website at:
Interested in becoming more environmentally responsible? Curious about the carbon footprint of your property?

Sign up for a FREE GoGreen Energy Analysis!
This service is complementary to other energy or sustainability assessments hotels may have received, providing much deeper analysis of energy consumption and costs, with the goal of identifying tens of thousands of dollars of annual cost savings and utility rebates.

​The Energy Analyst will provide an energy assessment that includes the following:
  • Analysis of energy costs, consumption, and overall energy performance
  • Technology and equipment inventory for high energy use equipment
  • Room controls survey and optimization for lighting and HVAC
  • Benchmarking against similar properties across Canada
  • Identify alternate revenue sources and available incentives and rebates
  • FortisBC Rebates (Natural gas and Electricity)
  • BC Hydro Incentives​
  • List of energy saving opportunities
  • Present business case to hotel management
  • Recommended next steps for equipment replacement 
  • Action list for no/low cost ways to reduce energy costs while experiencing low occupancy due to COVID-19
  • EcoFund Program

If you would like more information about what the Energy Analyst can do for you, please fill out the form here or reach out to our GoGreen team!

  • Kiera Bourgeault, Program Coordinator - | 604-757-6795
  • Vanda Fragoso, Program Coordinator - | 604-245-9096
Nominations for the Hotel Association of Canada’s (HAC) annual Awards of Excellence are now open. This program proudly recognizes HAC Members that have demonstrated significant accomplishments, exemplary leadership and tireless commitment to Canada’s lodging industry. Each year HAC Awards of Excellence winners represent some of the finest examples of professionalism, quality and perfection. The Awards of Excellence recipients are chosen by HAC’s esteemed Awards Committee.
We encourage your participation and invite you to join us in celebrating the contributions made by your associates and fellow professionals at a special evening event on March 2nd, 2022 in conjunction with HAC’s Annual Conference.
Application deadline: January 30, 2022
This is a friendly reminder that the BCHA is encouraging all members to update their billing and profile information in order to receive the most up-to-date information and stay current on opportunities within the sector.

The process is simple and can be done at the following link:

The BCHA has also switched to automated billing. If you have not already done so, please complete the attached credit card form and submit to Member Services Coordinator, Samantha Glennie at or directly at 604-443-4757.

We look forward to supporting you with your questions and greatly appreciate your efforts to update your profile. 
As a result of a surge in COVID-19 cases, the Public Health Officer implemented province-wide restrictions.

The measures will last until January 18, 2022 at 11:59pm. As a reminder they include:

Additional Quick-links:
BC Tourism & Hospitality Conference | FINAL Chance to Submit Proposal
Do you have something you’d like to share with your industry colleagues at the 2022 BC Tourism & Hospitality Conference? 

Submit a session proposal through our Conference Call for Presentations.

The deadline to is 5:00pm PST JANUARY 6

The Vancouver, Coast & Mountains team, managed by Destination BC, is collaborating with The Forum, to create a tourism program tailored specifically for women-led businesses and entrepreneurs.

The two-day virtual program will provide expertise and resources to support women in tourism, delivered by The Forum and other subject matters experts in January 2022.

The Forum is a BC-based national charity whose mission is to provide self-identified women entrepreneurs with the resources and community they need to succeed in business.
The free, application-based virtual program will take place over two days on January 13 and 20, 2022.

Applications will be accepted until January 6, 2022 at 4:00pm PST or until all available spots have been filled. You are advised to apply early as applications will be reviewed on a rolling basis.
Learn more in the Applicant Information Package and Apply Here
Industry News & Quick Links

BCHA President and CEO, Ingrid Jarrett, spoke with CityNews1130 surrounding the impact of challenges to the sector during the holiday season.


Tourism Minister Randy Boissonnault spoke with CBC News, sharing thoughts on when tourism recovery is expected. Read more here.


U.S. 2021 Christmas Day Hotel Occupancy (47.2%) Was Just Above the Previous High from 2015 (47.0%) U.S. hotel occupancy came in lower than the previous week but reached an all-time high on Christmas, according to STR‘s latest data through 25 December. Read More

When periods of dislocation and disruption occur, they often create an environment ripe for change and innovation. With the pandemic continuing to hover menacingly over the hospitality industry, that moment is now, and nowhere is that change more apparent than in the need to revitalise our industry’s focus on digital and data. These areas will define the success of hospitality companies in the next few years as they come out of the pandemic period and the way it has created a fire blanket over a previously hot travel market. Read more
In a nutshell you want to know what is going on in the hotel relative to making the budget/forecast for the month and any pertinent property issues that may affect future earnings one way or another. It is kind of a snapshot “full-disclosure” principle mini pop. Read more
Canada’s hotel industry reported slightly lower performance levels from the month prior, but indexed comparisons with 2019 were better, according to STR’s November 2021 data. Read more

Bob Braun, senior member of JMBM’s Global Hospitality Group® and Co-Chair of the Firm’s Cybersecurity & Privacy Group, explains three basic issues for 2022 that all hotel owners need to be aware of to ensure their business and guest information remains secure. Read more
Tipping Our Hat to Industry
Have news to share? Email

In mid-December, Tourism Kelowna's Director of Visitor Experience, Chris Lewis, joined his first board meeting as a newly-elected member of the Tourism Industry Association of BC's (TIABC) Board of Directors. 

"As a Director on TIABC's Board, I look forward to working alongside my industry colleagues in support of the organization's strategic plan and advocacy efforts, which are more important than ever given the tremendous challenges tourism and hospitality have faced over the past two years," said Chris. "I am proud to represent Tourism Kelowna, and the Central Okanagan communities and tourism-related business we support and market, at a provincial level." 

Congratulations Chris! Read more here.
Mark Your Calendars
Save the Date! | BC Tourism & Hospitality Conference, March 9-11, 2022

Join us for the 2022 BC Tourism & Hospitality Conference as we 'Kickstart the Comeback' and gather in-person to learn, tackle issues, forge new relationships, and work toward resiliency in the face of one of the hardest years in our sector's history.

Stay tuned for further updates coming soon!
Digital Marketing Tips for 2022 - Top 10 DIY Lead Generation Tools for Your Business
Wednesday, January 12, 2022 10:30AM - 12:00PM 
Hosted by: Small Business BC
As agile small businesses, we are constantly learning new ways to adapt to an ever-changing world. Some of these include emerging digital marketing and lead generation trends to help us reach more customers.
Join Digital Marketing Expert, Ted Lau as he shares valuable DIY tips for digital marketing in the new year. Ted is the owner of an award-winning digital marketing agency, Ballistic Arts Media Studios. Ted will cover SEO, e-commerce, social media platforms, and more.
What Will You Learn?
  • How to effectively target top funnel keywords into leads
  • How to improve online purchase experiences from prospective customers
  • How to engage with your leads authentically on social platforms
  • What it means to be "meta" and what you need to watch out for in 2022
To access the webinar free of charge, register online using coupon code DBC3034.

How to Bring Clarity and Coherence to Your Team - Aligning Strategy, Leadership, and Focus
Friday, January 21, 2022 1:00PM - 2:30PM
Hosted by: Small Business BC
Somewhere along the path of launching and running your business is a stage where you take a step back to set a coherent, clear, and consistent path to bring into alignment what you think, how you lead, and how your team works.
Learn how to develop an effective team perfectly aligned with your company’s vision and goals so they can clearly and proactively solve the right business problems with maximum impact.
What Will You Learn?
  • Develop a clear vision that guides you and your team’s decision-making
  • Lead with respect and concern for all team members that demonstrates appropriate compassion
  • Deliver results and enhance the strengths of your team members to achieve key objectives
  • Focus your team’s energy and time on the right tasks
To access the webinar free of charge, register online using coupon code DBC3034.
Free Info Session on Canada Summer Jobs Funding
January 12th at 1:00pm

Have you started thinking about your summer hiring needs? Canada Summer Jobs supports non-profits, small businesses, and public sector employers to provide quality summer work experiences for youth aged 15 to 30 years old.

Service Canada’s Canada Summer Jobs program is an initiative of the Youth Employment and Skills Strategy which aims to provide quality work experiences for youth to develop skills and gain paid work experience to successfully transition into the labour market. 

Talent MATCH has partnered with Service Canada to bring you this free info session featuring Line Noel and Melanie Greene, who will explain how the program works and how to apply. 

Join on January 12th at 1:00pm (Pacific) for this free info session. You must register for it here. []. 

While employee candidates for the Canada Summer Jobs program don’t have to be students, students are a great option. For more information on hiring students, visit the Talent MATCH webpage [] or contact Project Manager Debby Reis at

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