Last week, BCHA team members participated in the prestigious Hospitality Show held in Las Vegas. The premier conference hosted by the American Hotel & Lodging Association provided a critical platform for the BCHA to network with industry professionals, explore emerging trends, and exchange knowledge and best practices for our future events and programs. Our team was able to expand our knowledge and looks forward to showcasing our learnings and new partnerships with our members.

Have you explored the Canadian Digital Adoption Program (CDAP) and do you know what it can mean for your hotel? This program provides grants of up to $15,000 to develop a tech/digital strategy, followed by a zero-percent loan of up to $100,000 to implement your plan. The best part? Most hotels qualify with just $500,000 in annual revenues over the past three years. Learn more about what projects you can implement and take advantage of in this month's Hotel Cyber Awareness article by IT Partners!

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Did you know that around 90% of travelers rely on online reviews before finalizing their booking decision? It's crucial for hotels to respond to guest reviews because a staggering 95% of travelers take hotel responses into account when choosing their accommodation. This directly influences a hotel's reputation and impacts how potential guests perceive the property, ultimately affecting their likelihood of making a reservation. With hotel occupancy reaching new heights this summer season, the BCHA has compiled an informative article highlighting best practices in guest review management.

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Discover go2HR's latest Safer Spaces resources designed to support tourism and hospitality employers in promoting workplace safety. In just 5 minutes, download a wallet card and poster highlighting the 4 D's of Bystander Intervention, equipping your workforce to handle challenging situations safely. These practical tools can be used during safety talks or pre-shift meetings to raise awareness and foster a culture of intervention. Become an agent of positive change by accessing the resources today.

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Are you prepared for the Summer wildfire season? Get your emergency messaging and guidance in place to best prepare yourself, your staff, and your property! Destination BC has updated tourism industry communications modules, emergency messaging guidance, and responsible travel infographics on their Emergency Preparedness webpage.

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Soap for Hope Canada collects and repurposes hotel hygiene products, linens, and lost & found items, reducing waste and supporting people in need. Join their Caring Community Partner program or contribute financially, donate hygiene products, or volunteer. Contact Soap for Hope Canada at 250-590-1462 or victoria@soapforhopecanada.ca

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When it comes to buying or selling a home, you can trust Nationwide Reality to go the extra mile to meet all your needs with professionalism and integrity. Their team is committed to providing exceptional service and guidance throughout the process, ensuring a successful outcome. Get started on your real estate journey by visiting the link below.

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Veritree Technology is a platform that connects businesses with verified tree planting projects, aiming to restore our planet. Their mission is to create local jobs, sequester carbon, and restore ecosystems. By seamlessly integrating restoration projects and guest solutions, Veritree helps businesses reduce costs, enhance customer experiences, and make a positive environmental impact. With on-site monitoring and blockchain verification, transparency and authenticity are ensured in their restorative endeavors. Additionally, BCHA members can take advantage of a complimentary consultation. For more information, please visit www.veritree.com or contact them at hello@veritree.com.

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We are thrilled to announce that David Lund, esteemed educator of the BCHA Fast Track Your Future Series, has released his first-ever book, titled "The Prosperous Hotelier"! This comprehensive guide is a must-read for aspiring and experienced hoteliers alike, providing invaluable insights into financial leadership within the hotel industry. From budgeting and forecasting to financial analysis, leadership, and managing expenses, the book covers essential topics and business principles. David's belief in the significance of financial leadership for hotel success and prosperity motivated him to pen this book, with the aim of helping hoteliers at all levels enhance their performance. Congratulations to David Lund on this remarkable achievement!

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Congratulations to The Parkside Hotel & Spa, Huntingdon Manor, and Chateau Victoria Hotel & Suites on achieving their Biosphere certification! These hotels have demonstrated their commitment to sustainability and environmental responsibility. As travelers increasingly prioritize eco-friendly options, these certifications serve as a testament to their dedication to a sustainable future. As a Biosphere Certified organization, the BCHA proudly recognizes and supports these Biosphere-certified hotels.

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