Today's update includes:

See below for information from Canadian Travel Patterns & STR Report for the week ending Sept 12, 2021
Canadian Travel Patterns Highlights:
  • Average Domestic Overnight Visitation to BC for Week 36 (Sept 6-12, 2021) is up 4.2% compared to the same week in 2019.
  • Northern BC and Vancouver Island saw an increase in visitation when comparing Week 35 (August 30-September 5, 2021) to Week 36 (September 6-12, 2021), the Thompson Okanagan, Cariboo Chilcotin Coast, Kootenay Rockies and Vancouver, Coast & Mountains saw a decrease.
  • British Columbia decreased by 10.5% when comparing Week 35 (August 30-September 5, 2021) to Week 36 (September 6-12, 2021).

STR Report Highlights
  • British Columbia had a 59.8% occupancy from Sunday-Thursday and a 71% occupancy during the weekend, up 24.9% compared to the same week in 2020.
  • British Columbia had an ADR of $178.51 from Sunday-Thursday and an ADR of $191.15 during the weekend, up 26.3% compared to the same week in 2020.
  • British Columbia had a RevPAR of $106.79 from Sunday-Thursday and a RevPAR of $135.65 during the weekend, up 57.7% compared to the same week in 2020.

  • Cariboo Chilcotin Coast: OCC 71.1% ADR $138.57 REVPAR $98.55
  • Kootenay Rockies: OCC 59.7% ADR $163.42 REVPAR $97.54
  • Northern BC: OCC 62.1% ADR $123.37 REVPAR $76.59
  • Thompson Okanagan: OCC 74.1% ADR $166.53 REVPAR $123.35
  • Vancouver Island: OCC 80.3% ADR $232.78 REVPAR $186.99
  • Vancouver: OCC 70.9% ADR $198.08 REVPAR $140.46
  • Whistler: OCC 63.8% ADR $298.19 REVPAR $190.21
The Tourism Industry Association of Canada (TIAC) and the Provincial & Territorial Tourism Industry Association (PTTIA), that includes TIABC, have formed a task force on the issue of rising insurance premiums in the tourism industry.
We are continuing to hear from operators concerned with commercial insurance access, premium increase and limited liability coverage. Insurance is a fundamental element in the industry’s ability to build back stronger post pandemic.
To help with advocacy work on this issue, please complete this survey by September 24th. We also request that you share the survey link with members and stakeholders to ensure as robust a response as possible. Thank you for your time and input. 
Quick Links
As of September 13th, all individuals 12 and up are required to show proof of vaccination for entry into certain social settings. Details from the Provincial Government can be found here.

Hotels are an essential service, and do not require proof of vaccination in order for a guest to check-in. However, there are certain settings and facilities within an accommodation that may still require proof of vaccination. 

The BCHA has compiled full information including an updated Communications Toolkit to assist accommodators and provide all necessary resources.

IMPORTANT NOTE: We have received questions regarding conflicting orders from regional vs. provincial health authorities. Please note to closely follow regional health authority mandates should there be disparity between the two.

New Public Orders
New requirements are being implemented through orders from the provincial health officer. New public orders for Gatherings and Events and Food and Liquor Serving Premises came into effect on September 13th. The province-wide mask mandate also remains in place.
The Fall 2021 edition of InnFocus Magazine is out now! Accommodators, learn tools and strategies for operations, recovery, and resiliency. Featured content includes:

- International Travel Trends
- Best Practices in Sustainability
- Retaining Staff
- 5 Technology Trends
- Featured Hotelier: Jamie Hackl
- Leader of the Future: Jorin McSween
... and much more!


DONT FORGET! There's still time to be featured in our next issue. Do you know a promising young worker who is a Leader of the Future? Is your property raising the bar in accommodating accessible operations? Have a story ideas?

A very big thank you to everyone who joined our Cost-savings and Sustainable Stays webinar.

During the webinar, BCHA Energy Analyst, Dylan Tomlin, was joined by Jordan Fischer of FRESCo, where each outlined two FREE and COMPLEMENTARY programs designed for hotel operators to operate more efficiently and SAVE MONEY.

Watch the recording now and sign up below
GoGreen Sustainability Tip of the Week
The BCHA is coming to Vancouver Island for four industry information and networking sessions!
  • Tuesday, October 5th, 2021 | 10am – 1pm 
  • Wickanninnish Conference Hall at the Best Western Plus Tin Wis | 1119 Pacific Rim Hwy, Tofino, BC V0R 2Z0

  • Wednesday, October 6th, 2021 | 10am – 1pm 
  • Ballroom at Crown Isle Resort | 399 Clubhouse Dr, Courtenay, BC V9N 9G3

  • Wednesday, October 6th, 2021 | 2.30pm – 5.30pm 
  • Grand Moriarty Conference Room at Tigh-Na-Mara Seaside Spa Resort & Conference Centre | 1155 Resort Dr, Parksville, BC V9P 2E3

  • Thursday, October 7th, 2021 | 10am – 1pm 
  • Opera & Harbour Rooms at Best Western Dorchester | 70 Church St, Nanaimo, BC V9R 5H4
Please register no later than Wednesday, September 29th. Space is limited!

Next up? Stay tuned for details on the next stage of our Live Industry Update Series with upcoming stops in Victoria, Kamloops, Penticton, and Kelowna.
In face of the greatest workforce shortage in recent history, operators are searching for ways to find highly-skilled, highly-trained individuals to join their teams.

To develop a solution to this issue, the BC Hotel Association has partnered with Bliss Hospitality and Cornerstone International Community College of Canada (CICC) to bring you the first iteration of the Hospitality Management Hiring Fair.

  • The Process:
  • Prior to meeting with potential employers, all candidates will be subject to a pre-screening process to ensure they are:
  • Opera PMS certified
  • Food Safe certified
  • Able to perform tasks and duties related to the position
  • Able to communicate in English fluently
  • Location:
  • The Fair will take place at Cornerstone College Tech Campus at 816 Granville Street
  • Date:
  • October 9th, 2021 | Time TBA

Are you interested in participating or learning more information? Click below to register.
Reminder - go2HR Resources | Employment Tracker, Workplace Vaccinations, Survey

As BC continues to battle the 4th wave of the global pandemic, new issues surrounding vaccination status continue to arise. Currently there is no provincial mandate for mandatory vaccination of staff outside of the health care setting. It is up to the individual business to decide on their own policy. How can an employer navigate this situation while balancing health & safety, human rights, privacy and other related legal requirements?

go2HR has compiled a comprehensive suite of resources to help employers understand the issues involved better, and to help them decide on an option that would work best for them.

The go2HR Employment Tracker reports on monthly changes in employment in the BC Tourism and Hospitality industry. The Tracker draws primarily from the Labour Force Survey (LFS), a monthly household survey conducted by Statistics Canada. The LFS is the most timely source of data on the labour market across Canada.
Final Chance! Take go2HR Industry Survey and Win

go2HR needs your help! Take a survey and be entered into a draw for prizes valued at $1,500.
Tell us about the impact of COVID-19 on your operations, the human resource issues you face,
and what can be done to help industry in dealing with these issues going forward.
Click here to start the survey.
Mark Your Calendars
Save the Date! | BC Tourism & Hospitality Conference, March 8-11, 2022

Mark your calendars! The 2022 BC Tourism & Hospitality Conference officially has a date. Taking place in Prince George, March 8-11, 2022, the conference will be an informative multi-day conference aimed at supporting growth and celebrating industry.

Stay tuned for further updates coming soon!
Rapid Testing Info Session: Register Today
Rapid testing has long been seen as a possible tool to help employers manage COVID-19 in the workplace. However, until recently, these tests were not widely available and employers were unsure how to implement.
Safe Screen B.C. has been developed in partnership with the Ministry of Health and the Provincial Health Services Authority (PHSA) to help businesses across the province access rapid antigen tests and set up onsite rapid COVID-19 workplace screening programs for asymptomatic employees, in support of B.C.’s Rapid Point of Care Testing Strategy.
Safe Screen B.C. provides businesses with the toolkits, resources and guidance to help set up onsite rapid COVID-19 workplace screening programs for employees and staff only.
At this time, Safe Screen B.C. will not be able to support companies looking to conduct screening for clients, customers, patients, visitors and family members
Safe Screen B.C. is offering info sessions to employers through this week. Please register to find out more about rapid testing in the workplace.
You’re invited to the 2021 TIAC Tourism Congress at the Westin Ottawa on November 30 to December 1 –
in-person & online
The pandemic has changed everything. But it’s also given us the opportunity to work together, adopt new ways of doing business, and reimagine what tourism looks like post-COVID-19. Come join the Tourism Industry Association of Canada at the 2021 Tourism Congress.
Tourism Digital Academy Program
The Destination BC Tourism Digital Academy is a free, eight-week digital marketing program for BC tourism businesses interested in building their knowledge and skills in digital marketing to an intermediate level.
Designed for business owners or marketing team members, this comprehensive program provides actionable guidance that includes building a better understanding of SEO, website usability, content, email marketing and analytics.
Applications for the next two intakes (October 4 and October 11) are now open! Space is limited and past intakes filled up quickly. Don’t miss this free opportunity to take your marketing skills to the next level!
Learn more here.
Post-Election Priorities with TIAC
On Day 1 of the election campaign, Liberal Leader Justin Trudeau made specific commitments to the hardest hit businesses.
The Tourism Industry Association of Canada (TIAC) advocated throughout the election period for all parties to work with industry on;
·   targeted support for the hardest hit;  
·   delivery of a seamless proof of vaccination certification program; and,  
·   implementation of progressive strategies to address critical issues such as the labour shortage and traveller confidence.
Work on your behalf is far from over. We have a wide range of priorities we must tackle to bring the industry back to where it was pre-pandemic.
Please join TIAC President and CEO Beth Potter for a special Member TALK to discuss TIAC's post-election priorities and action plan, how you can engage and where additional support is needed.
Date: October 12th, 11:00am - noon (PDT)
Click here for more information and to register.
Annual BC Liquor Conference
ABLE BC's annual BC Liquor Conference is back for a sixth year. A portion of the tickets will be available to attend in person and the remaining will be available for virtual attendance. No matter where you are in the province - tune in and get the liquor industry data, trends, and policy updates you can’t get anywhere else.
Date: Monday, October 25th
Registration opens soon! Stay tuned for more details.
Tipping Our Hat to Industry!
Have News or A Congrats You'd Like to Share? Contact
It's International Women's Hospitality Day on September 23rd! Accor Hotels are Leading the Celebration!

Accor, the leading hotel operator in Southeast Asia, is calling on industry leaders to join in celebrating the very first International Hospitality Women’s Day on 23rd September 2021.

Launched by weekly travel show, Hospitality Today Live, the event sets out to celebrate the achievements of women in hospitality and encourage more people to enter the dynamic industry.
Deborah Gardner, a 30 year hospitality veteran and founder of the Hospitality Today Live podcast, will welcome a panel of female leaders from around the world to discuss leadership, trends, challenges and predictions. Accor’s Chief Commercial Officer for Southeast Asia, Japan & South Korea, Kerry Healy, will join the broadcast to talk about her life experiences as a business leader and mother, as well as issues impacting women in the hospitality industry.

Kerry Healy oversees a network of 400 hotels in Southeast Asia, Japan & South Korea, and leads a team of 70 specialists across sales, marketing, distribution, revenue management, digital marketing, guest experience, loyalty, and communications functions.

We celebrate this important occasion and every woman in hospitality! Read more about the event HERE.
Industry News & Quick Links

BCHA CEO & President Ingrid Jarrett joined Dave Kaiser of Alberta Hotel & Lodging Association on the No Vacancy News, Podcasts and Videos. Thank you for having us and highlighting these important issues.


U.S. extends land border rules to Canada and Mexico, eases other travel measures While pressure has mounted on U.S. President Joe Biden and his government to re-open land borders with neighbouring countries, that won’t be the case for at least another month. On Monday, the Biden administration announced the U.S.-Canada and Mexico borders will be closed until at least October 21. The border has been closed since March 2020. Read More.

Canadians have chosen to let Liberal Leader Justin Trudeau continue in his role as prime minister, though the Liberals would still need to work with other parties in their second minority government. Read more.

Investments in Tech, Talent Improved Efficiencies Read more.
An opinion piece by Ross Beardsell - JLL Executive Vice President, Advisory & Asset Management Australasia. Read more.
With summer ending and the much-needed leisure travel surge waning, much of the industry’s attention and focus shifts to business travel. For true recovery to occur, the travel and hospitality industry needs to see business travel return to pre-pandemic levels. Unfortunately, the prospects for such a return do not appear good at the moment. Read more.
Comment Card
Hotel Association of Canada Director of Government Relations, Alana Baker presents at the Alberta Hotel and Lodging Association Conference.
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