FSM, Payroll & CDM/Chargemaster

Go-Live Top Issues: Day 6

November 6, 2023

The Infor Cloudsuite FSM and Payroll went live on 11/1, along with Epic-related changes, including the new billing/charging within the CDM/Chargemaster.

Day 6 Overview

The trajectory of this project is still positive! Starting this week, our communications will become less frequent as the system is stable and issues are not impacting most Aspirus employees. Issues are mostly impacting our support services who have prepared for this work. Hospitals and clinics are largely unaffected.


The payroll process is moving forward as planned and we will send out at least one more update before our Friday payday. All of the timecards have been imported from Kronos into the Infor payroll system.


As a reminder, this week will be the first week that our pay date falls on Friday instead of Thursday. At Aspirus not every employee gets paid on the same week, or pay cycle. Roughly half will be paid during this week’s pay cycle and the other half will be paid the following week. Your pay cycle has not changed.

OPEN ISSUES

Issue: Interventional Radiology Procedures

Status: In Progress. We have found 21 patients whose interventional radiology procedures have auto-cancelled at discharge since the manual completion process wasn’t used. Education is being refreshed to these units on how to manually complete these procedures. These procedures are being fixed as they are discovered, ensuring charges go out properly. A process to catch these instances ongoing is being established, empowering clinical staff to look after this.

Issue: AWH Cath Lab System Charges

Status: In Progress. GE Cath Lab procedure and supply charge mappings at Aspirus Wausau Hospital (AWH) are updated. We released the main Cath Lab charges on Friday. Some other cleanup work is still happening in this area.

Issue: Reporting Problems

Status: In Progress. Infor CloudSuite Birst reports are now working. Qlik reports are working, but we are seeing some server connection errors (“DNS client event”) that may prevent people from accessing Qlik reports.

Resource Reminders

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