Publishing & Unpublishing Courses
Every course you are attached to in Solar will populate on your Canvas Dashboard. By default, these courses come in unpublished, which means they are not visible to students. If you do plan to use Canvas for Fall, you will need to go in and Publish the courses on the Home tab by clicking on the Publish button at the top right of the page.
Importing Course Content
You do have the option to copy course content over from semester to semester. Under the Settings tab there is an Import Course Content button. When you click on that you will have the option to Copy a Canvas Course. Click on this link to view the Canvas Guide on copying content. Otherwise, the Innovations team is happy to migrate content over for you! Simply send us an email and we’re happy to help.
You may notice that you have the option to change your Course Name and Course Code under the Settings tab. Please do not edit the Course Code! The Course Code is what connects the Canvas course to Solar. If the code is changed, it’s possible that the integration with Solar could be lost, meaning student data would also be lost.
If you would like to organize your Dashboard, you are able to do so under Courses > All Courses on the black, far-left navigation bar. Any courses that have a gold star will appear on your Dashboard. (You will notice that by default, all courses have a white star until you begin starring courses. Then they will turn gold and only the gold courses will appear on your Dashboard view.)
Tier 1 Support
The UW System pays for Tier 1 Support which is a 24x7, 365-day service available to all faculty, staff, and students. This is your first stop for all Canvas-related questions. Tier 1 Support is trained to handle over 95% of Canvas issues. Anything that they are not able to resolve they forward back to the Innovations team so we can address the issue on our end. Support is available via instant chat, email, and phone. You will also receive an email transcript of your conversation with a follow up email to confirm your issue was resolved. Please direct all Canvas questions to Tier 1 Support before contacting the Innovations team, as Tier 1 Support has a higher level of administrative access than we do.