UW-Parkside
January 2020
Innovations in Learning
 
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Spring Semester starts Feb. 3rd
The Spring 2020 semester begins on February 3rd. You will not have access to your Canvas courses until your instructors choose to publish them. This might mean that you see your courses already, or that you won't see them until the first day of instruction.

If you have any questions about whether or not your courses are visible in Canvas, you can check under the Courses tab on the black navigation bar within the learning management system. This will give you a list of your courses and whether they're in Canvas as "published" or "unpublished."

You should also reach out to your instructors directly to find out more about any unpublished courses. It might mean your instructor isn't using Canvas to teach that course.
Canvas Tier 1 Support Available 24/7
Canvas offers Tier 1 Support for all faculty and students 24/7, 365 days a year. If you have a question about Canvas or need help finding something, please contact Tier 1 Support first as they are able to impersonate accounts and troubleshoot directly, something our admin team is unable to do.

You can access Tier 1 Support by logging in to Canvas and clicking on the Help button located at the bottom of the gray left hand navigation bar. You can search the Canvas Guides , chat online, email, or call. The phone number for student support is: 1 (833) 820-4070
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