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The Operations team has been busy preparing for the STEP program, including planning content and identifying instructors for the on-site immersive experience at Florida International University in May as well as the summer internship opportunity.
A survey to measure RP satisfaction with the integration process was recently sent out with results expected before the end of PY1.
The Networking & Data Transfer Services team completed the DNS setup and continues to make progress with the transition to CONECTnet.
The Cybersecurity team is working through a transition from Duo to Cirrus, with a full transition expected by September 2023. They are also beginning work on the ACCESS Identity and Access Management policy.
The Roadmaps working group is releasing a new and improved integrations roadmap for RPs.
Setup is underway for the new Jira Service Management ticketing system with deployment expected by the beginning of PY2.
Operations Support will have a new front page for the Operations portal ready for review soon, and they are also starting an AI Chatbot pilot.
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