RTD celebrates its executive assistants, business supports this Administrative Professionals Day | | Many of us have heard the saying, “Not all heroes wear capes.” Consider as a follow-up to that expression, “… but they do wear many hats.” Today, we celebrate Administrative Professionals Day, recognized annually in April, and say thanks to this exceptional team. | | RTD has 35 business support staff and five executive assistants. That amounts to about one administrative professional for every 80 employees. This team of 40 strong humbly keeps things moving behind the scenes. | | Market Development Manager Theresa Rinker retires May 1 | | | | RTD serves a diverse customer base, with pass programs benefiting employees, college students, residents and nonprofit clients. While these groups may seem different, every agency passholder and discount customer shares something in common: Market Development Manager Theresa Rinker, who retires May 1 after 26 years with the agency. | | RTD website, Next Ride app add four more languages for translation | RTD has updated its website and Next Ride trip planning tool to include four new languages: French, Somali, Nepali and Amharic. With these additions, RTD now offers 10 languages, increasing customer access and trip information. | | Rail work from April 26 to May 8 will affect A Line travel times | Commuter rail service will be affected between Denver Airport and Union stations. The scheduled work, which includes rail maintenance and curved track replacement, will improve reliability and safety of RTD's most popular rail line. | | RTD eliminates more speed restrictions on D, H and R lines | | | | RTD has lifted three speed restrictions along the H and R lines, resulting in the elimination of Slow Zone No. 3 and the resumption of regular service on the R Line. Additionally, all D Line speed restrictions have been eliminated as of Friday, April 18. Click the link below to learn more. |
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Loradeane Clinkenbeard
Manager, Bus Operator Training, 30 years
| | | | “It’s been a fulfilling life. I’m 66. I had my first child when I was 19. That’s when I was trying to figure out life: What am I going to do? How am I going to raise this boy? I separated, then divorced. So now I find myself alone with this little guy. And then I met a great guy, we got married, I had a bunch of kids. Still trying to figure out how I’m going to make this work, how are we going to raise these five children. I was working a factory job. They wanted somebody that they could report to if there were any medical issues." | | Every day across the Denver metro area, RTD employees are making lives better through connections. The agency is proud to spotlight our exceptional workforce who go above and beyond in their roles and embody RTD’s core values. Join us in celebrating colleagues who personify the values of passion, respect, diversity, trustworthiness, collaboration and ownership. | | Light Rail MOW instructor/supervisor provides OCS overview | |
During the shutdown for the wire replacement work, N Line Commuter Rail’s safety team had the opportunity to visit the Light Rail Maintenance of Way (MOW) work area to learn about the overhead catenary system (OCS) and how wire is replaced. The safety team met the MOW crew at Ball Arena, and instructor/supervisor Ben Francek welcomed us with a thorough job hazard analysis and asked what we would like to see.
> Read more <
| | Rail operator waits for customer sprinting to catch train | |
The operator, Caleb Vigil, saw me running up the ramp trying to catch the train and waited. They don’t always do that, so I wanted to let this operator know I appreciate his kindness today.
> Read more <
| | RTD co-hosts inaugural Silent Pages Society on N Line | | | | Last Friday, snow showers and cooler temperatures did not deter over 200 bookworms from convening for the inaugural Silent Pages Society at Denver Union Station. Hosted by RTD, the Denver Public Library and Sage Hospitality, Silent Pages Society provided library patrons the opportunity to try transit with a round-trip experience on the N Line. | | In memoriam: Jamie Rozinski | | | | |
RTD mourns the loss of bus operator Jamie Rozinski, who died April 12.
Rozinski joined RTD in September 2022, where he was an employee at Boulder Division. He most recently operated Routes JUMP and FF1.
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“Jamie was always easygoing,” Boulder Operating Division Manager Winona Rivera said. “During his split shift, he would sit in the driver’s room and ensure he said hello to everyone with a smile. He had many life experiences, but always looked at things with a positive attitude, as he wanted to see the best things in life. He will be genuinely missed.”
“Jamie was a great friend and coworker. I met him five years ago and he was someone I could always talk to about anything,” bus operator Benny Rocha said. “He was actually just a great man and friend to me; I am going to miss him a lot. You know how people say that you spend more time with the people you work with than your own family? Well, that is true because he was not just my friend, but became my brother.”
If you would like to speak with someone about this loss, please call RTD’s
Employee Assistance Program (EAP) at 1.800.284.1819. Employees in Bus
Operations are also invited to contact Rivera, at 303.299.5010, or Michael Miles, at 303.299.5020. Additionally, all impacted employees are encouraged to reach out to their supervisor, mentor, or another member of management team to receive assistance.
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| Arch installation work to impact section of routes 15, 15L | | | | |
From 7 p.m. Monday to 5 a.m. Tuesday, Colfax Avenue will close between Humboldt and Franklin streets to accommodate prep work for the installation of the new arch that will accompany the new East Colfax BRT stations along the corridor. Routes 15 and 15L will be on detour during this temporary closure.
The arch will be installed during the same time window May 6-7, prompting the closure of the same section of Colfax Avenue.
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Join members of RTD’s Cybersecurity team at the next Facts-n-Snacks series as they provide tips and advice on how to stay safe online. Dates and times are below. Invites were sent earlier today via Outlook.
- Session #1 (virtual): 11:30 a.m. April 29
- Session #2 (in-person, Blake Conference Room C): noon April 30
- Session #3 (virtual): 2 p.m. May 1
Contact Austin Nettleton (austin.nettleton@rtd-denver.com) with any questions or concerns.
| | From Cybersecurity: How cybercriminals use artificial intelligence to gain access to personal information | | | | Ever received an email that looked real but was actually a scam? That’s phishing, a trick cybercriminals use to steal your personal information. Now, with artificial intelligence (AI), these scams are becoming even more convincing. Let’s explore how AI is changing the face of phishing and how to protect oneself in this evolving digital landscape. | | Distracted Driving Awareness Month: Change lanes safely | | | | Distracted Driving Awareness Month continues this week, focusing on reducing unsafe lane changes and following other vehicles too closely. Remember that when changing lanes, ensure the vehicle ahead is at least four to five car lengths away. In inclement weather, the distance should be increased to between 12-15 car lengths. | | Starting today, special vignettes featuring RTD bus operators are being shared on RTD’s social media platforms, containing reminders on how to combat distracted driving. Today, learn how to practice safe driving by eliminating distractions and staying alert to get home safe with Platte Division operator Ian Tolbert. Click the link below to watch on RTD's Instagram. |
| Impact Team support needed next week on A Line | |
Want to help customers as part of an Impact Team? Communications and Engagement is seeking a small group of volunteers to support customers along the A Line starting Monday, April 28, though Wednesday, April 30.
A Line service will operate every 30 minutes between Union and Denver Airport stations to allow trains to continue on a single track between the following impacted stations while work is performed:
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Monday: Customers board on Track 2 for both directions at 38th•Blake Station, 40th•Colorado Station and Central Park Station
- Tuesday and Wednesday: Customers board on Track 1 for both directions at 38th•Blake Station and 40th•Colorado Station
The A Line normally operates on a 15-minute schedule, and with both tracks in service. This assignment is to support customers who may have questions about the schedule and to remind them to safely cross the tracks to reach the active platform side.
Impact Team members are required to wear a safety vest for this assignment. If you do not have one, contact Business Program Manager Betsy Hinojosa (betsy.hinojosa@rtd-denver.com) for assistance. Ready to sign up? Click here! See the full article about the rail maintenance project by visiting the News Stop.
| | Free MallRide is detouring around work on 16th Street Mall | | | | Beginning today and lasting through Saturday, the Free MallRide will be detoured to 15th and 17th streets between Wynkoop and Larimer streets with temporary stops near Blake and Market streets. The shuttle will travel on 16th Street for three blocks between Larimer and Curtis streets and return to 15th and 17th streets between Curtis Street and Civic Center Station. | | RTD has a number of solicitations currently underway at the agency or planned for the near future. To view and download current solicitations, see upcoming opportunities, and review pending and awarded contracts, follow the links below. | | | | Debra's Quote of the Week | |
"The first step toward success is taken when you refuse to be a captive of the environment in which you first find yourself."
— Mark Caine
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