March 13, 2024

Chief Operations Officer Michael Ford to retire in April

RTD Chief Operations Officer Michael Ford has announced his retirement April 5, after six years with the agency and a career in public and private transportation that spans more than four decades. He began his career in a custodial role for Greyhound while in college and served transit agencies in the Pacific Northwest, California and Michigan. Click the link below to read the memo announcing Ford’s departure.

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RTD launches elevator pilot program to address illegal activities

Starting Sunday, March 17, the elevator doors at Nine Mile, Colorado and Southmoor stations will be reprogrammed through mid-June to rest with their doors open, an operational adjustment that is part of RTD’s Crime Prevention through Environmental Design (CPTED) approach. In January and February of this year, the agency received more than 350 reports of less-than-optimal conditions for these three stations.

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Fare pricing added to Next Ride

As of March 7, customers now see the fare price when they use the Trip Planner on Next Ride. Simplifying the purchase process was driven by public feedback and the agency’s strategic initiative to provide a welcoming transit environment. 

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RTD highlights women in transit during Women's History Month: Meet Gwendolyn Baldwin

Gwendolyn Baldwin is known as “Mother Gwen” by some of her colleagues for always taking care of everyone. She is a parts clerk who has been on the RTD team for 23 years.

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L Line to be suspended March 18-22 for safety improvement work

For five days beginning Monday, March 18, and continuing through the end of service on Friday, March 22, work crews will make safety improvements along the alignment. L Line customers are encouraged to use Bus Route 43 as an alternative service.

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Staff support needed for upcoming open house events

The Communications and Engagement Department is requesting help from staff across the agency to assist with five open houses in municipalities affected by the upcoming rail projects, detours and service changes. Employee assistance will be needed with welcome and check-in; providing overviews of the coping panel and near-term downtown rail reconstruction projects; showing customers how to sign up for Service Alerts and use the Trip Planner web app; staffing a children's activity; and assisting with a snack and water table.


Expertise about the projects is not needed to participate in these events. Visit the link below to view open opportunities and sign up.

Register here

Congratulations to light rail's newest operators, instructors!

Three newly certified light rail operators, two revenue instructors and one light rail vehicle instructor graduated from training March 8. The newest operators are Mario Porras Chaves, second from left, Aeimen Safieh, third from left, and Ajha Baca, second from right. The newest revenue instructors are Aaron Spudich, at left, and Adam Crews, at right. The newest light rail vehicle instructor is Author Scott, third from right. 

Employee Spotlight

Every day across the Denver metro area, RTD employees are making lives better through connections. The agency is proud to spotlight our exceptional workforce who go above and beyond in their roles and embody RTD’s core values. Join us in celebrating colleagues who personify the values of passion, respect, diversity, trustworthiness, collaboration and ownership.

Dispatcher goes above and beyond to put RTD values at center of their work

Saul Romero embodies the core values of trustworthiness, passion and ownership in their role as a bus dispatcher. Their deep understanding of bus maintenance, the CAD/AVL system and RTD policies not only facilitates smooth operations, but also makes them an invaluable asset to the entire team.

> Read more <

Service persons' long careers highlighted by hard work, service to agency

Service persons Maria Quiel, Brian Varney and Terry Smith should be recognized for their hard work and commitment to RTD. Maria is a hardworking woman who has been committed to RTD for 26 years and counting. She was one of the employees who didn’t miss work during the COVID-19 pandemic.

> Read more <

February's work anniversaries

5 years


John Bullers    

Senior Instructor, OCS Supervisor


Rafael Gutierrez      

Senior Instructor, Track Supervisor


Kathy Rinkel   

Budget Analyst IV


Ray Lopez

Bus Operator


Mitchell Magoon     

Electro Mechanic, LRV


Chris Carter    

Information Specialist


Dan Horn

Quality Control Inspector


Aliou Diallo     

Bus Operator


Mellese Hailemariam      

Bus Operator


Mebratu Hadera      

Equipment Maintenance Supervisor


Sjontonn Johnson   

General Repair Mechanic



Keosomalee Prark   

Train Operator

10 years


Marquis Ellis   

Street Supervisor


Andrew Hina   

Bus Operator


Rex Richison   

Bus Operator


Brett McDavid 

Systems Administrator, Customer Care


Daniel Finch    

Train Operator


Joseph Moore 

Train Operator


Keith Padilla   

Body Mechanic, Body Shop


Bonnie Syme   

Accounting Clerk




15 years


Patricia Garcia

Train Engineer


Jarrod West    

Street Supervisor


Travis Bussey  

Assistant Manager, HR DOT Compliance


Joseph Archuleta    

Bus Operator


Matthew Impellitteri      

LRT Controller


Mark Laba       

Bus Operator


Lance Longenbohn 

Bus Operator



John Oldham  

Facilities Maintenance Mechanic, Public Facilities

20 years


John Barber    

Senior Materials Management Specialist


Erik Chavez-Dominguez  

Train Operator


Frank Aguirre  

Bus Operator


Carmella Jones

Bus Operator


Mohammad Zarei

Electronic Technician, Revenue Systems



25 years


Quentin Smith

LRV Maintenance Supervisor


Mike Haley      

Senior Technician, Vehicle Engineering


Michael Doherty     

Electronic Technician


Shannon Martinez   

LRT Field Supervisor


Jamie Mallard 

Bus Operator



30 years


Robbie Hunter

Senior Equipment Engineer



35 years


Sandra Kerr     

Manager, East Metro Operating Division



Tom Barlow    

Accountant, Investment and Debt

Next Dialogue with Debra is March 20 at Mariposa

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Join RTD General Manager and CEO Debra A. Johnson and guest panelists from RTD's Leadership Team for the agency's next Dialogue with Debra, at 2 p.m. Wednesday, March 20, on the shop floor of the Mariposa division.

 

Can’t make it in person? The session will be livestreamed via Zoom and shown on the internal public information displays around the agency. Login details can be found by clicking the red button. Send questions in advance to generalmanager@rtd-denver.com.

Customers share gratitude for employees during Valentine's Day campaign

In honor of Valentine’s Day last month, RTD customers had the opportunity to express appreciation for employees. Check out some of their messages by clicking the link below!

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Nominate colleagues for National Transit Employee Appreciation Day

Do you know of a colleague who has done great work to advance transit and RTD's mission in the Denver metro area? Let us know! Email your recommendations to the Internal Communications team at insideconnections@rtd-denver.com by Monday, March 18, so they can be featured in the March 20 edition of Inside Connections.

RTD joins White House's Challenge to Save Lives from Overdose initiative

The White House announced a nationwide call to action today, asking stakeholders across sectors to commit to increased training on and access to lifesaving opioid overdose reversal medications. RTD has joined the initiative, along with transit systems that include the Massachusetts Bay Transportation Authority (MBTA), San Francisco Bay Area Rapid Transit (BART) and Washington Metropolitan Area Transit Authority (WMATA). The Challenge to Save Lives from Overdose initiative also includes public and private partners in air travel, education, hospitality and entertainment.

 

At RTD, opioid overdose reversal medication Narcan is carried by all POST-certified Transit Police officers and contracted security supervisors. Additionally, all contracted security guards have immediate access to Narcan in their vehicles. Narcan is stored and available at RTD’s major transit hubs across its 2,342-square-mile service area. In 2023, this medication was successfully administered to 103 individuals experiencing an overdose at RTD stops and stations, in buses and trains, and at transit facilities. In the first two months of 2024, RTD-PD administered Narcan to 22 individuals.

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Update: Bus Operations career fair rescheduled for March 28

RTD has moved this event two weeks due to the snowstorm forecast for this week. All individuals interested in full- or part-time opportunities as bus operators are invited to attend the event, from 9 a.m. to 3 p.m. at the Crowne Plaza Denver Airport Convention Center, 15500 E. 40th Ave., Denver.

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Be one with the Force in a special video shoot

RTD is looking for a few employees to assist with a short, Star Wars-themed video to promote RTD services via social media and/or internal and external RTD newsletters in May. Employees interested in appearing in the video project will need to be available for approximately two hours of filming during standard business hours on Friday, March 29. Limited volunteer spots are available, so please express your interest by contacting Austin Nettleton at austin.nettleton@rtd-denver.com by Friday, March 22. Those who have Darth Vader, Chewbacca, stormtroopers or other Star Wars costumes are encouraged to share them for this Force-filled video project. 

 

For those unable to participate in the video shoot, submit your best Star Wars-related content (e.g., cosplay, events, vacations, Halloween costumes) to insideconnections@rtd-denver.com by April 29 to be featured in a special Star Wars edition of Inside Connections.

 

Please note that this is an unpaid volunteer opportunity. 

Enjoy the summer at Coors Field with discounted Rockies tickets

It’s almost time to grab the sunscreen, snag some brats and enjoy those famous Colorado days at the ballpark. RTD is teaming up with the Colorado Rockies to offer discounted tickets to select baseball games this season! 

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RTD partners with Empower Retirement for monthly educational webinar series

Join Empower Retirement for the next installment of the company’s monthly retirement education series, about how to navigate the Empower website and manage accounts online. This event will be at 11:45 a.m. March 21.

Register here

From Cybersecurity: Use the Phish Alert button to report potential phishing emails

Phishing is the most common tool used by cybercriminals to steal login credentials, personal information, data and intellectual property. Did an email come through that appears “phishy,” demanding unexpected quick action, comes from an unknown sender, or asks the user to supply login credentials or other personal information? If so, use the Phish Alert button (PAB) in Outlook. 

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Debra Johnson

Debra's Quote of the Week

“A woman with a voice is, by definition, a strong woman.”


– Melinda French Gates

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