|
Volume 46 | Issue 17
April 24, 2023
| |
|
|
IOWA SPECIALTY HOSPITALS & CLINICS
MISSION - To provide an exceptional healthcare experience.
VISION - To always be a progressive healthcare system that is a benchmark for all others.
VALUES - Appearance - Attitude - Respect - Communication - Ownership & Accountability
CORE COMPETENCIES/CULTURAL PILLARS - Finance - Growth - People - Quality - Service - Technology
CULTURE - Family-oriented, transparent, safe, inclusive environment
| | |
|
Steve Simonin
President & CEO
| |
|
Be Questioning.
I was going up to Burlington, Vermont with my friend Tami. It was 1992 in the fall. We were on Interstate 93 in the middle of the state at a rest stop. A gal came in and asked a question. “How far to Portland, Maine? I’m driving up from Boston.” We told her she got on the wrong interstate - she should be on 95 and she was on 93. She didn’t question enough in the beginning of the route and consequently, her journey was a lot tougher than it should have been.
How often in life do we find ourselves a lot farther from our destination or goal because we didn’t ask enough questions? I’ve always been a map reader … a connoisseur, if you will … because I hate being lost. I read recipes over and over. I am the person instructions are made for. I will follow YouTube videos on how to fix something … because if I don’t, I will end up lost, with bad food, a bunch of screws leftover, and/or injured. If you question - does that mean you have to follow the instructions 100%? Nope, but it will give you a good base of “tried and true” and something to build on.
FYI, ignorance is not bliss. Ignorance will lead you down the wrong path, and you end up somewhere in Canada. But if you are questioning, and you are always in the “curious” mode - ready to grow, wander, expand, and explore … you’ll find yourself on a blissful path to a well-thought-out destination.
| |
|
Clarion Clinic Updates
Changes have been made to the registration area at the Clarion Clinic. Two registration desks now face the waiting room while one desk remains facing south.
In addition, a temporary wall has been added where the previous outreach clinic was located. This is to accommodate the LDRP room additions for OB.
| |
|
Coding Corner
No Documentation, No Reimbursement
Healthcare reimbursement is reflective of what is documented, not just what was performed. It is important that we are reimbursed for our services; and in order to get properly reimbursed for the care we give a patient, documentation is crucial. In the eyes of the payers, if it isn’t documented, it didn’t happen.
As our favorite coding saying goes, “Not documented, not done!”
Rebecca Regennitter
Coding & Reimbursement Specialist
| |
|
Recent updates have been made to the Clarion parking areas. Reference the map above for correlating numbers.
1. North Lot: Now designated with signage as the Yellow Lot. Continues to be employee parking.
2. Assisted Living: 5 spots are now designated for patient/visitor parking. One parking spot is for the quick response vehicle.
3. ER/Outpatient parking lot is FOR PATIENTS ONLY.
4. Two provider parking spots continue to be available directly east of the facility on main street.
5. One new OB provider parking spot has been added in the small maintenance parking lot. This was previously the CEO parking.
6. East Lot: Now designated with signage as the Green Lot. Continues to be employee parking. More physician parking has been added in this lot for a total of 8 reserved spots.
Please remember to park in employee designated areas only to leave the parking closest to the facility available for patients and visitors.
| |
|
Jordyn Buhr
Surgery
Central Sterile Tech
| |
|
Katie Stageman
Bariatrics
CMA
| | |
|
Sarah Eisenman, Service Pillar Leader | |
|
Have you ever questioned your ability to try something new, take on a new challenge at work, try your hand at a new activity or hobby at home, or just take a risk? When we doubt our abilities, it's often because we don't want to make any room for mistakes. But what we sometimes fail to remember or allow grace for is that mistakes are also how we learn, and they can lead to our growth. We can mitigate self-doubt and fear of failure by practicing being kind to ourselves, no matter the outcome. Allow yourself to be inventive and creative. You might fail or you might really succeed. Maybe you'll learn how to do it better the next time.
Toll House Inn was famous among guests for its desserts. The owner, Ruth Graves Wakefield, was a dietitian who liked to prepare all the food. One day, she was making cookies and noticed that she was out of baker’s chocolate. Graves chopped up a bar of Nestlé chocolate and was disappointed when she noticed that the pieces didn’t melt and blend with the dough. And that was how the chocolate chip cookie came to life...
Think about all the creativity and new ideas that could stem from questioning new alternatives and ideas? If Graves didn't question how she could still create a chocolate cookie, then the chocolate chip cookie may never have been created.
| |
|
April is Workplace Violence Awareness Month:
A Month for Awareness and Recognition
The month of April is used to raise awareness around workplace violence prevention, and none are more acutely affected by violence in the workplace than those who work in healthcare. Healthcare workers are more affected by violence than any other profession.
With this in mind, we wanted to take time this month to remind all staff that Iowa Specialty Hospitals & Clinics has a zero-tolerance policy for workplace violence. The safety and security of all staff are of the utmost importance, and that is why we continue to work on mitigation and prevention strategies. This month you will see the rollout of the “Stop Workplace Violence” poster campaign. The first poster will be in staff areas to bring awareness to our zero tolerance for workplace violence and empower staff to understand what workplace violence is and what to do about it. While this is a small step, when added to the other tools we have in place, such as the Response Team, AVADE training and RL6 reporting, we create a culture of safety.
Safety is a team effort; it requires vigilance and a commitment by each of us that when we see something, we will say something.
| |
|
AVADE Training
Upcoming Classes:
May 9th
May 25th
June 21st
9:00 am - 4:00 pm
Belmond Ambulance Garage - 308 1st St NE
Limit of 20 students per class.
Sign Up:
Go Healthstream at www.healthstream.com/hlc/wrighthealthpartners
Search AVADE
Continuing Education:
CEU credits are available for nursing staff
Coarse information available for others to apply for CEU credits through their licensing authorities.
Avade is the nation’s leader in workplace violence prevention training.
| | |
|
Brooke Nerlien, RN
Wellness Coach
| |
|
Training for RAGBRAI
RAGBRAI is just 12 weeks away. Have you started training yet?! For those of you who are riding the entire week, my guess (& hope!) is that you already have. For those of you thinking about riding the 50-mile day from Ames to Des Moines, now is the perfect time to start training! Please follow the link below to print off your 12-week training plan and get started soon! This year’s RAGBRAI organizers are looking to use this year as an opportunity to break the Guinness World Record for the largest single-day “parade of bicycles’ on the ride form Ames to Des Moines on July 26th. Want to be part of history and improve your wellness along the way?! Consider riding on RAGBRAI on Wednesday, July 26th. More details to come!
12 Week Training Plan
| | |
|
Amy McDaniel, Belmond CEO | |
|
We have all encountered that person who asks a million questions at conferences or webinars. For some it can be super annoying as it seems to drag the session out longer, and for some it can be super helpful as they are too afraid to ask the questions but appreciate the answers. This week’s theme is be questioning and my first thought was the annoyance of a million questions as patience is one of my biggest opportunities. But after reflection, it makes me really stop and think questioning to understand the why instead of making assumptions. Often, we take in information and process it with our own spin based on what we believe the motivation is for the information. In reality, we should all ask more questions to better understand the information that we are given, especially the why behind decisions.
My challenge for you this week is to be more questioning in your life. Whether that be at work or at home, when you catch yourself making an assumption ask more questions. It will help give you additional perspective and better understanding as to the decision being made. My example for this week relates to my search for a different car. It has been a long and ridiculous process that I stubbornly have done on my own. Rick asked me the other night why I was leaning towards one vehicle over the other one. What specifically set it apart or made it my pick? It made me stop and actually share with him my decision-making thought process to which he agreed made perfect sense. However, before sharing those details, it didn’t seem like a logical choice. So, practice being questioning and see what facts you can gather.
| |
|
4/24
Lindsay Reighard
4/26
Stacey Ritter
4/27
Carly Grimes
Molly Morris
Ella Negrete
Bridget Riser
| |  |
|
4/28
Tina Love
4/29
Jon Hardersen
4/30
Elizabeth Beukema
Cyndi Rector
| |
|
Let’s Stay Connected! Follow Us On Social Media
Iowa Specialty Hospitals & Clinics
| |
|
Iowa Weight Loss Specialists
Orthopedic Specialists
Gabrielson Clinic
Meadows Senior Living
| |
|
PILLAR GOALS
FINANCE
To achieve net income of $500,000 or more for the current fiscal year.
GROWTH
To increase net revenue by 5% or more over prior year.
PEOPLE
To achieve a 90 Day turnover rate of 8% or less.
QUALITY
To achieve 95% or higher in 7 out 9 HCAHPS categories
as measured by Press Ganey.
SERVICE
To achieve overall patient satisfaction a 95% or higher
according to all patient perception surveys.
TECHNOLOGY
To achieve 85% or higher on MyChart activations
across all patient episodes of care.
| |
Newsletter Article Deadline 11:00 a.m. on Friday | | | | |
