INVESTOR RIGHTS MONITOR

Insights You Can Use, Advocacy You Can Trust.

May 2026


Two Speeds at CIRO — and What It May Tell Us


Regulators reveal their priorities not only by what they do but also by how they do it. Two recent developments at CIRO highlight a contrast that is difficult to ignore and worth careful examination.

 

Fast-moving approvals in a contested space


CIRO has approved Wealthsimple to offer certain types of prediction market contracts to clients, subject to various limitations on the types of events that can be traded. While the framework is constrained, the decision nonetheless marks a meaningful development.


Prior to this, access to similar products had been limited. The only other approved dealer largely served institutional and high-net-worth clients. The Wealthsimple approval, therefore, has the potential to expand access more broadly to everyday DIY retail investors.


The approval appears to have been made without a dedicated public consultation on the broader policy questions these products raise, and without a detailed public explanation of how those questions were weighed. That includes an explanation of how the decision fits within the CSA’s longstanding restrictions on binary options for retail investors, and whether the distinctions between those products and permitted “event contracts” are meaningful from an investor-protection perspective.


Prediction markets pose genuinely complex regulatory issues. There remains an active debate, both in Canada and internationally, over whether these products are best characterized as financial instruments, forms of gambling, or something in between. They can also raise concerns about market integrity, including the potential for manipulation or misuse of non-public information.


To be clear, Canadian regulators have imposed limits and have signalled that the framework may evolve. However, that only reinforces the case for greater transparency and public input into the broader policy direction.


Some will argue that firm-specific approvals are not suited to public consultation. That may be true. But the underlying policy questions are clearly of broader importance and have yet to be addressed through a comprehensive public process.


A longer road on a core investor protection issue


Now consider a more familiar question: how long should dealers have to respond to client complaints?


This issue has been the subject of multiple rounds of consultation by CIRO, its predecessor IIROC, and other regulators, including the AMF. The debate over whether the standard should be 60 or 90 days has also been informed by international practices and evidence on the impact of delays on consumers.


Quebec has already adopted a 60-day standard for most complaints, with extensions permitted in limited circumstances. However, at the national level, the issue remains unresolved. CIRO continues to study and consult on complaint-handling timelines as part of its broader rule-harmonization efforts.


What this contrast suggests


It is important to be fair. Regulatory decision-making is rarely straightforward, and CIRO operates within a broader framework that includes CSA oversight, industry dynamics, and the practical challenges of harmonizing rules.


Still, the contrast is notable. In one case, a novel and contested product category is being permitted to expand, potentially to a wider base of retail investors, based on firm-level approvals and existing regulatory tools, with limited visible emphasis on broader public input. In the other, a longstanding investor-protection issue continues to move through extended consultation and further study.


Self-regulation has long been justified on the basis that it can combine industry expertise with a strong investor-protection mandate. The CSA’s oversight role exists, in part, to ensure that this balance is achieved in practice. While a difference in regulatory pace does not, on its own, establish a problem, it does raise a reasonable question: how consistently does the current SRO framework prioritize outcomes that directly affect investors?


JP Bureaud, CEO, FAIR Canada


ADVOCACY IN ACTION

Tackling Fraud Requires National, Coordinated Action


Fraud is one of the fastest-growing risks Canadians face, and today’s scams are increasingly sophisticated. FAIR Canada supports the federal government’s efforts to develop a National Anti-Fraud Strategy. To make a real difference, however, the strategy will need to be genuinely national in scope, not just federal.


A federal-only approach will leave major gaps. Provincial regulators and provincially regulated sectors, including crypto trading platforms, must be part of the framework, not outside it. Otherwise, some of the most active sources of harm to Canadians will remain outside the system the strategy is meant to fix.


Strong prevention also requires clear accountability. Where firms are best positioned to prevent or interrupt fraud, they should bear real responsibility, including reimbursement obligations when failures occur, as recently introduced in the United Kingdom. Investors should not be left to absorb losses caused by system weaknesses beyond their control.


Equally important is fair, timely complaint handling. We continue to call for short, harmonized response timelines, clear dispute-resolution procedures, and a single external complaints body with binding decision-making authority. Without these measures, harmed Canadians are trapped in fragmented processes that compound the original harm.


Finally, Canada must close two long-standing gaps: fragmented fraud data and weak deterrence. Mandatory, standardized reporting to a centralized national repository would help detect scams earlier. Stronger enforcement, including specialized investigative and prosecutorial capacity, would send a clear signal that defrauding Canadians carries serious consequences.


Fraud thrives in gaps. To make a real difference, the national strategy must be comprehensive, enforceable, and centred on the people it is meant to protect.


Visit our website to view our full comment letter.

When the Watchdog Needs Watching: Why Board Independence Matters


CIRO oversees much of Canada’s investment industry, and its governance is critical to protecting investors. The organization has proposed extending the tenure of its Independent Directors on the Board. We have raised concerns because independence matters.


A key risk in self-regulation is “regulatory capture” – the risk that a regulator becomes too close to the industry it oversees and, even unintentionally, begins to view issues through the industry’s lens rather than the public’s. Strong governance safeguards exist precisely to manage that risk. That concern is particularly acute for a self-regulatory organization exercising delegated authority, where governance arrangements must not only be sound but also command public confidence.


Independent Directors play a central role in preventing capture. They exercise genuine, functional independence: asking tough questions, challenging CIRO’s leaders and priorities, and ensuring that investor and public-interest concerns are taken seriously.


Longer director terms can, over time, weaken that functional independence. They also create a perception problem: public confidence in self-regulation depends not only on independence in fact but also on independence being visible.


CIRO argues that longer terms would improve continuity and expertise. There is a legitimate trade-off: longer tenure can support continuity and institutional knowledge, particularly in complex oversight roles. However, those benefits must be weighed carefully against the risk that independence may erode over time. We are not convinced that the balance has been struck appropriately.


For retail investors, this matters. CIRO’s Board shapes regulatory priorities, oversight, and enforcement - decisions that directly affect investor protection. The question for Canadians is straightforward: do the proposed changes truly strengthen CIRO’s ability to act in the public interest, or risk tilting the balance too far towards continuity at investors’ expense?


Visit our website to view our full comment letter


REGULATORY DEVELOPMENTS

Manitoba Joins Push for Binding OBSI Decisions — Who’s Next?


The Government of Manitoba has taken an important step to strengthen investor protection by introducing legislation that would allow the Ombudsman for Banking Services and Investments (OBSI) to issue binding decisions on investor complaints — so firms cannot simply walk away from recommendations. FAIR Canada has long called for this reform, which is intended to deliver fairer, faster outcomes and ensure decisions are final and enforceable in practice.


This makes Manitoba the third province, after Saskatchewan and New Brunswick, to move toward binding dispute resolution. After more than a decade of discussion, consultation, and debate, progress has often been slow. With three provinces now advancing legislation, momentum is beginning to build at last. Who will be next?


A consistent, Canada-wide standard is needed so that investor rights do not depend on where someone lives. Every province and territory should implement binding dispute resolution and end the two-tier system that leaves many Canadians with weaker protections. Investors across Canada should not face different outcomes based solely on geography. A fair and enforceable system should apply equally to all — without further delay.


Good News for Investors: CIRO Launches a Disgorgement Distribution Program


CIRO has launched a new disgorgement distribution program - a framework to return money collected from wrongdoers to investors who suffered direct financial harm. It is a practical step toward ensuring that enforcement outcomes translate into meaningful recovery for affected investors, rather than penalties that exist only on paper.


Disgorgement is an order requiring a wrongdoer to surrender money obtained through misconduct. Under CIRO’s new framework, eligible investors may apply to receive a distribution from those funds.


How the program works: After a misconduct finding, CIRO collects the disgorged funds, issues a notice, and invites eligible investors to apply. Claims are reviewed, and approved amounts are distributed to help offset losses, though distributions will not necessarily fully compensate every investor. More information is available on CIRO’s website.

Global Regulators Step Up Action on “Finfluencers”


Securities regulators around the world are taking coordinated action against so-called “finfluencers” - social-media personalities who promote investments without proper registration or oversight. In late April, 17 regulators, including Canada’s major securities regulators, joined a global “week of action” coordinated by the UK’s Financial Conduct Authority.


The initiative reflects growing concern that misleading online investment content is causing real harm, especially as more investors turn to social media for financial information. Coordinated actions included investor alerts, warnings to unlicensed finfluencers, and requests for platforms to remove illegal promotions.


Why it matters for investors: online investment promotions cross borders instantly, and isolated enforcement is rarely enough to stop them. Regulators have emphasized that protecting investors requires international coordination and greater accountability from the social-media platforms that host financial content. For individual investors, the takeaway is straightforward: investment “tips” from unregistered social-media accounts warrant real skepticism, not clicks.


TOOLS YOU CAN USE

Did You Know? Canadian Regulators Publish Investor Alerts on Emerging Scams


Canadian securities regulators regularly issue Investor Alerts to warn the public about suspected investment scams, unregistered firms, and emerging fraud risks. These alerts flag individuals, companies, and online schemes that may pose risks to investors and help people spot red flags before money is lost.


Alerts often relate to fraudulent crypto platforms, fake investment opportunities, impersonation scams, and misleading online promotions — all areas where retail investor losses continue to rise.


The CSA maintains a centralized list of investor alerts issued by regulators across the country. It is one of the most practical tools for retail investors to spot potential risks. You can also subscribe to receive alerts as they are issued, helping you stay informed as risks evolve.


Checking an alert list before investing is a simple yet powerful way to protect yourself from fraud.

 

Find the alerts and subscribe here.

WHAT'S NEW AT FAIR

In the Media: FAIR Canada Highlights Investor Protection


FAIR Canada appeared in national media through late March and April, contributing the investor perspective on a range of pressing issues.


This included an op-ed by our Executive Director, Jean-Paul Bureaud, on how inconsistent complaint-handling timelines continue to disadvantage investors across Canada.


We were also cited by The Globe and Mail, CTV News Toronto, and the Toronto Star in coverage of prediction markets. Reporting largely examined growing concerns about Wealthsimple’s recently approved prediction-based trading. We raised concerns about investor confusion and harm when gambling-like products are promoted to retail investors, particularly where regulatory boundaries are unclear.


Coverage also examined the promotion of Polymarket - a platform banned in Ontario - outside a Toronto Blue Jays game, and the investor-protection concerns this kind of marketing raises.


Our news coverage is available on our website.


We’d Love to Hear From You!

Do you have feedback on our newsletter or suggestions for topics you’d like us to write about? Your input is valuable and will help us improve our newsletter content for loyal subscribers like you. Please email us at info@faircanada.ca with your comments and/or suggestions.

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