Northern Illinois Food Bank’s My Pantry Express (MPX) program leverages technology and flexible funding to improve autonomy and privacy by offering online ordering, delivery or limited-contact pickup, and food choice for residents facing food insecurity.
The MPX program is challenging the traditional model of food banking, which has historically involved making people stand in long lines to pick up their food boxes, requiring they provide personal information, and offering limited or no choice in what food is included in the boxes they receive if they can’t shop in person.
In just a few years, MPX has shown that when food banks invest in technological innovations and prioritize people’s choice and dignity, they can remove long-standing barriers people face in accessing the food they need to lead healthy lives and support their families.
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