Conference C.E. - Lou Ann Brubaker
Your pharmacy's ability to exceed an SNF facility's expectations is a huge part of obtaining AND retaining accounts. At the Integra Conference, Lou Ann Brubaker will present a C.E. certified session on "Enhancing Your Pharmacy's Value Proposition" to long-term care facilities.

Lou Ann Brubaker
"Fill and bill" doesn't offer a competitive advantage, so long-term care pharmacies must up their game by improving reconciliation at time of admission, exceptional medication availability (to enable admissions to the facility), attending physician prescribing data, re-hospitalization reduction, Five-Star rating assistance, and optimized revenue per day for short-stay residents.   

This session will explore specific expectations SNF facilities have of their pharmacy partners including external factors, exceptional medication availability, reconciliation, attending physician prescribing data. Learn how to:
  • Implement strategies that support the facility's five-star performance.
  • Understand the importance of facility education, especially to reduce emergency room use and interruptions in therapy provision.
  • Describe the things that pharmacy staff should NEVER say when handling customer service requests or problems.
Read more at the Conference websiteRegister now!
October 15-19
New Orleans, LA

October 17-19, 2016
New York, NY

November 4-6, 2016
Dallas, TX

DocuTrack & DeliveryTrack: Working Together
Thursday, September 22nd
10:00am - 11:00am PST

Webinar - DocuTrack & DeliveryTrack: Working Together
The September installment of our webinar series will focus on how DocuTrack and DeliveryTrack communicate. We will explore searching for manifests in DT & DLT, reports, routing manifests (notes fields w/ doc import rules and doc text criteria), audits, handling returned drugs, how each interface works (QS1, FWLTC, .dat file populating our tables vs. query), and the value of managing both applications well in your pharmacy.

Audience : Users who have DocuTrack and DeliveryTrack or are looking to have both applications
Instructor: Kurt Johnson - Account Manager
Date: Thursday, September 22nd*
Time: 10:00 a.m. PST
Register now!

Learning Objectives:
  • Understand how DocuTrack and DeliveryTrack communicate.
  • Learn to utilize both applications to account for processing returns, preparing for audits
  • Explore the best searching methods (DT driven or DLT driven).
  • Form a thorough outlook on both applications' roles in the order-in-meds-out process.
*Interested in the webinar, but can't attend during that time? Register anyway and an email with the recorded webinar will be sent to you.

DocuTrack Adds iCareManager Interface
Users of DocuTrack now have access to an interface to the iCareManager (ICM) eMAR.

"We needed integrations and tools that allow us to communicate more effectively with our partner pharmacies," said Kamal Sheikh, iCareManger co-founder and CTO. "Integra provided us this bridge, and has opened up a speedier channel of communication for us."

"Expansion of interfaces to systems like iCareManager demonstrates Integra's commitment to integration," said Louie Foster, Integra Product Director and DocuTrack Product Manager. "Integra's open system approach offers customers more flexibility than many other providers, which gives them the freedom to select systems that best fit their needs and budget."

If you're interested in the ICM interface, contact your Integra sales representative. You can also email or call (866) 257-4279.