Welcome to The Cirrostratus Group January newsletter.

Robotic Process Automation (RPA) has been talked about for awhile but it is evolving into Intelligent Process Automation (IPA) as Artificial Intelligence (AI) is incorporated into business process automation. In this month's newsletter I talk about IPA and some information on the technology and the applications.

Making your SaaS onboarding process totally self-service is a worthwhile goal. From the information below even if you think your application is too complex there is a lot to be learned from understanding self service on boarding concepts.

One of the challenges of AI that I've talked about in previous newsletters is the issue of trust in the AI solution. MIT has been doing research in this area and automating natural language descriptions of neural networks seems like a great approach and is outlined in this article. If you understand what each part of the neural network is doing you are more likely to be able to trust the result.

Paul Ressler
The Cirrostratus Group