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As public servants, we aim to connect Californians by prioritizing their transportation needs, mobility, and safety. To achieve our mission and uphold our values, we must connect with the communities we serve with purpose, frequency and a willingness to listen. Our engagement efforts must be intentional and integrated into our processes; otherwise, we undermine our efforts and fail those we serve.
In my professional life before Caltrans, I traveled across the country assisting community groups, advocates, and neighborhoods with amplifying their voices in governmental systems. And so, I know first-hand that adding voices can be complicated. Challenges are inevitable in this work, but they are worth it.
Pictured: Caltrans staff and community members engaging in conversation in October 2023.
Nailah Pope-Harden
Deputy Director, Director’s Office of Equity & Tribal Affairs
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