Introducing Amy Rowell, IMPACT's new Chief Operating Officer

Amy Rowell joined IMPACT in January as Chief Operating Officer, a position left vacant following the retirement of Sue Beck-Riekkoff last fall. Most recently, Amy served as Director of Development at Guest House of Milwaukee and otherwise served the homeless services community in a variety of roles since 2014. Prior, Amy's range of experiences include work in animal welfare and early childhood education.
Amy holds a bachelor's degree in Education and a master's degree in Public Service, both from Marquette University. She is also a graduate of the Future Milwaukee Leadership Program and holds certificates in Mental Health First Aid and Trauma Informed Supervision. Amy has participated in community-wide initiatives to promote diversity, equity, inclusion, and access. She serves the board of the Association of Fundraising Professionals Southeastern Wisconsin Chapter as president elect and is a member of the Planned Giving Council - Eastern Wisconsin.
Amy is excited to bring her skills and experiences to IMPACT to support the program services teams. Amy says, "My primary responsibility will be ensuring we're taking care of the people who are taking care of the people. This work is both rewarding and difficult. I look forward to making sure that our staff has the resources and support necessary to be successful."
Personally, Amy is married with one adult son and is a proud cat mom of two. When not working, Amy enjoys photography, writing, and participating in sprint-distance triathlons and long-distance bicycle rides.

Connect with Amy via email or LinkedIn.
IMPACT thanks Sue Beck-Riekkoff for 27 years of dedicated service and wishes her an abundance of happiness in retirement!
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The front-line heroes you probably haven't considered
IMPACT 211 is powered by real people - trained information and referral specialists, resource curators and administrative professionals. Through the pandemic, these essential workers have helped our community navigate the economic and emotional challenges of COVID-19.

Last year the 211 network, including IMPACT 211, responded to more than 20 million calls from people seeking food, housing, financial assistance, mental health support and other community resources. This was more than double the previous year because 211 has emerged as a lifeline for people facing instability.

February 11th is National 211 Day. As the designated provider of 211 services for the nine-county region of Southeastern Wisconsin, please join us in thanking our amazing group of compassionate and knowledgeable individuals. Your support is always welcome!