Introducing Faster Internet Speeds Through Hotwire at No Additional Cost


Dear Bonita Bay Residents,


The BBCA recently signed an Amendment to the Hotwire Agreement providing residents with higher internet speeds. Internet speeds have been upgraded from 150/150 mbps to 300/300 mbps, essentially doubling the current speed.


Additionally, those residents who are currently paying extra for higher speeds, will be automatically upgraded to the next, faster tier speed, a 500/500 mbps connection. Alternatively, if preferred, residents can stay at their current speed during this transition. These updates come at no additional cost to residents.


It is important to emphasize that this Amendment does not alter any of the terms and conditions or duration outlined in the existing contract with Hotwire. This means being able to enjoy higher and quicker internet speeds without any changes to your current fees.


For questions about this Hotwire update, please contact the BBCA at homeownerfeedback@bbcahome.com.

Hotwire Resources

(These can also be found on the Resident Website under Administration/ Notary/Other Services/ Hotwire Info or HERE.)

Meet Your New Hotwire Account Manager, Jennipher Angeles!


jennipher.angeles@hotwirecommunication.com



Hotwire App

The Hotwire App is now available! For details, click here. For questions, please contact account manager, Jennipher Angeles at jennipher.angeles@hotwirecommunication.com or Hotwire Customer Service at 800-355-5668.


Troubleshooting Hotwire Equipment

Having Set Top Box Connection Issues?


Bonita Springs Customer Service Center

A customer service center is located in suite 120 of the Club’s Bonita Bay Lifestyle Center at the Promenade.

26800 S. Tamiami Trail, Suite 120 | Bonita Springs, Fl 34134 

Monday - Friday | 9:00 a.m. - 5:00 p.m. | www.gethotwired.com


Hotwire Communications Customer Service

800-355-5668 | 24 hours a day, 7 days a week

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For more information, visit our website at  www.bonitabayresidents.com
Have a comment? question? suggestion?  e-mail the BBCA at homeownerfeedback@bbcahome.com