Hello Boards,

You know at CSI we are continually looking for ways to improve the service and support we offer you. 

CSI Community Management is enhancing our Vendor Verification Program and has selected Vendor Information Verification Experts (VIVE) as the platform to support the program.

WHAT IS VIVE?

VIVE is a company dedicated to managing vendor requirements including reviewing documents such as insurance certificates, policy endorsements, licenses, and W-9s to help minimize your association’s risk and liability. 

VIVE’s automated vendor portal and intuitive online registration process streamlines vendor interactions, allowing vendors and CSI Community Management to centrally track important documents in an accurate and timely manner. 

In addition to confirming your vendors meet the minimum insurance requirements and have current trade licenses, VIVE also conducts a review of the company’s status with the state and the Government Watch Lists.

WHAT'S THE BOTTOM LINE?

As the leading provider of vendor compliance, VIVE offers many benefits to properties managed by CSI Community Management including:

  • Reduced Risk
  • Equal Screening of all Vendors
  • Ongoing Tracking, Not Just One-Time Registration
  • Peace of Mind
  • No Cost to Association
  • $147 Annual Fee to Register Paid by Vendor

Remember that ultimately, the choice to engage with a vendor will always be in your Board’s hands.

Our goal is to provide you with the details to help you make informed decisions.

WHEN?

We will begin rolling out this process to vendors September 1
Vendors will receive a letter detailing how to register.

You can also direct vendors to CSICommunities.com/vendor-registration
OUR DOOR IS ALWAYS OPEN

We are very excited about this opportunity to enhance your community with vetted vendor partners. If you have any questions regarding these upcoming changes, please contact your Community Manager.
 
Bobby Bennett, Director of Maintenance: bobby@csicommunities.com is more than happy to answer any questions.
 

Nicole Grandelli | President, CMA, AMS
A: 575 Davidson Gateway Dr #200 | Davidson, NC 28036
P: 704-897-1386
HOURS: M-Th: 8:30am - 5pm, F: 8:30am-1pm
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