MCR-T provides crisis intervention to anyone experiencing a mental health crisis in the community. Individuals experiencing a mental health crisis can call 630-966-4357 (HELP) and request the Mobile Crisis Response Team. MCR-T will be dispatched to provide crisis intervention and support with a team of trained mental health professionals.

MCR-T offers in person intervention and assessments in an effort to help individuals access appropriate community based mental health services in a timely manner. The goal of the MCR-T is to decrease the usage of unnecessary emergency services through ambulance, fire, police and hospital settings and provide immediate intervention in a moment of crisis.

Provides help for those in need of mental health support and referrals to other human service agencies in the area for needs such as financial guidance, health care support, legal quandaries, shelter locations, support groups and more.

CALL: (630) 966-9393

TEXT: 833-AID-TEXT (833-243-8398)

Also includes Sunshine Calls and Senior Sunshine Calls: Trained staff and volunteers offer phone support to people in need. Regular, scheduled phone calls provide people Social Interaction, medication reminders, crisis counseling and referral to community resources.

CHERYL BROWN, CRISIS LINE MANAGER: CBROWN@AIDCARES.ORG

CST is an intensive team approach that provides services to best meet client’s mental health needs, reduce symptoms, reduce emergency room visits, prevent homelessness and eliminate unnecessary call-outs to emergency personnel while increasing compliance with medication and treatment follow-up. Each CST maintains 24 hour/ 7 day a week availability with intensive community support and focus on client’s goals.

KELLY O’NEIL, COMMUNITY SUPPORT TEAM PROGRAM MANAGER: KONEIL@AIDCARES.ORG

24-hour assistance to victims of violent crime and/or trauma. Services Include: Crisis Intervention, Counseling, Advocacy, Education, Information and Referrals.

VANESSA MELENDEZ, MANAGER OF VICTIM AND OUTREACH SERVICES: VMELENDEZ@AIDCARES.ORG

Supports individuals experiencing homelessness by encouraging engagement with appropriate mental health services. The goal of this program is to reduce inappropriate use of emergency services and support individuals with mental health needs. Initial engagement and street outreach will be unique to each individual. The level of engagement and length of service will depend on each individual’s needs.

experiencing homelessness’ needs increase. Consider donating SLEEPING BAGS, TARPS, HAND WARMERS, BLANKETS, HOODIES, LONG SLEEVE SHIRTS OR GIFT CARDS TO BIG BOX STORES.