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Whether they are interviewing someone who is a suspect in a homicide, or an applicant for a sensitive job, a detective’s mission is to sift through any possible deception and uncover the truth. They may do this through conversational techniques, building a rapport, listening carefully, and paying attention to inconsistencies. But there are other tools to help an investigator determine if someone is being completely honest with them.
“Growing up, we’re taught it is better to tell the truth than to lie,” said Sergeant Jane Hanna. “When we lie, we know subconsciously that it’s a problem.” One of the ways the body responds to lying is by constricting the vocal cords. It’s not something you can feel, or even hear when you speak, but the vibrations of your voice are different when you lie than when you tell the truth. This can be measured, graphed, and analyzed by software in a Computer Voice Stress Analysis (CVSA.)
Sergeant Hanna is one of three people at the Pinellas County Sheriff’s Office (PCSO) who are certified to administer the CVSA. Just like the polygraph, it can be used as a pre-employment screening tool, but it can also be extremely valuable in criminal investigations. It is most often used in cases investigated by the Crimes Against Children Unit. “When we investigate possession of child sexual abuse material, we also need to know if there were any victims that the suspect had in-person physical contact with,” Sergeant Hanna said.
Detectives in the Crimes Against Children Unit will conduct a full investigation, and frequently when they get to the point of speaking with the suspect, they deny everything. “So we can ask them if they would be willing to take a truth verification exam,” Sergeant Hanna said. “They often agree, hoping to demonstrate their innocence.”
The person who administers the CVSA isn’t involved in the investigation, to eliminate any bias. They are usually a detective working in another unit – Sergeant Hanna used to be a CAC detective, but she now works in the Administrative Investigations Division. “Before the interview, we’ll meet with the case agent to determine what they want to find out. We don’t learn all the details of the case, we just know the allegations, and what questions need to be answered in this test.” CVSA is only used for suspects, never for victims.
The process is very similar to the polygraph. First Sergeant Hanna builds rapport, helps them get comfortable, goes over the release form, and administers or reviews Miranda rights. The test generally consists of nine questions, all in yes/no format. There are three different types of questions – relevant, irrelevant, and control. “There are two relevant questions that pertain to the investigation.” These will ask specifically if the person did the thing they are suspected of.
There are also two control questions. “Those are questions that we instruct them to lie on.” The question is something simple and straightforward. If the wall of the room where they’re taking the test is white, the question will be is this wall white? The suspect is instructed to say no.
The five irrelevant questions are ones that they both know are true. Are we sitting down, is your name John, am I wearing a watch, are we in the city of Largo. The suspect will know all nine questions ahead of time.
CVSA is less intrusive than a polygraph, just a microphone clipped on the subject’s collar instead of wires and cuffs. When they answer yes or no to each question, the microphone picks up their voice and the software analyzes it, graphing the results. It only considers the yes or no answers, not any of the suspect’s other speech. The program analyzes the graph, and Sergeant Hanna is also trained to interpret the results. With honest answers, the graph rises, peaks, and falls, looking a little like a Christmas tree. Answers that indicate the stress that comes with deception graph with a flatter peak. Sergeant Hanna says it looks a little like Bart Simpson’s hair.
When the CVSA indicates deception, it gives investigators an opportunity to challenge the suspect’s story. Often when they are confronted with a graph of their own voice that shows they may be lying, they decide to confess. Though CVSA generally isn’t admissible in court, any admissions that come from being challenged by indications of deception on the CVSA are admissible. When people commit crimes against children and other crimes, CVSA is an investigative tool that can lead to confessions and convictions.
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