PYA GUEST Awareness Workshop
(Endorsed by  MYBA and supported by ISS )

10am, 19th November 2015, 
Miele Nederland B.V, De Limiet 2, 4131 NR Vianen

You are invited to a fun, informative and interactive day showcasing excellence in hospitality and service training offered through the PYA GUEST program.

Places for this exclusive workshop day are limited and will be allocated on a first-come first served basis.

Join the industry's leading hospitality trainers for a fascinating insight into the secrets of seven star service. In a series of hands-on workshops you'll learn how the best yachts create incredible wow factors with spectacular service, immaculate details and clever tricks and tips to make every aspect of the guest experience breathtakingly luxurious. Find out how the royal families of Europe and the world's wealthiest and most discerning guests enjoy their service, and how excellently trained crew can transform even the most humble yacht into a palace for its guests.

This workshop has been designed for all yachting professionals who want to know how to create greater client loyalty, repeat bookings and a huge boost in referrals and business generation from enthusiastic and delighted guests. Whether you are a charter broker, yacht manager or ship builder you will come away with a profound knowledge of how to transform your business through the power of impeccable guest service.
The GUEST (Guidelines for Unified Excellence in Service Training) platform has been developed by industry professionals in the yachting sector to provide a bespoke and relevant education program for interior crew. 

With a large number (currently 23) of renowned training providers accredited by the PYA to offer this training, we are successfully increasing the professionalism in onboard service given by interior crew worldwide. 
Starts: 1000 
Ends: 1600

Lunch is included.

Transport arranged: Departs RAI Amsterdam at 0900 & return to RAI Amsterdam at 1700 

Afterwards there will be a canal trip for networking and cocktails from 1700 - 1900. 

Please RSVP
using the link below.

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