FREQUENTLY ASKED QUESTIONS
CELT RESTRUCTURE & LAUNCH OF IOWA STATE ONLINE
For access to a full list of FAQs like the examples below, click here.
When was the CELT restructure and Iowa State Online launch announced?
What outreach has occurred since the announcement?
The announcement was publicized on August 18, 2022, with a follow-up article in Inside Iowa State on November 11, 2022. CELT provided additional restructuring announcements on October 13, 2022, and a milestones document on December 6, 2022.
Are online delivery fees still collected?
Delivery fees for online courses ceased in the summer of 2020.
Where do I go for the Canvas support I once received in my college unit?
CELT staff will continue to support you inside your Canvas courses, or by directing you to CELT-created resources and Canvas-maintained instructor guides. Instructors may receive 24/7 Canvas assistance by calling the Solution Center at 294-4000 and choosing from the available options or contacting celt-help@iastate.edu. Our goal is to help you develop and manage your Canvas course with a focus on a consistent and high-quality student learning experience.
Who administers the online testing centers?
CELT now manages the online testing centers that were once administered by ELO. In the fall of 2022, CELT convened an ISU Testing Center committee to review existing policies and practices. While recommendations for future policies and practices are still being developed, we have begun to update the Testing Centers website to enhance accessibility and navigation. Contact testcenterhelp@iastate.edu with inquiries.
Will CELT programming and resources continue to support ALL modes of instruction, face-to-face, hybrid, as well as online?
Yes! Consult CELT's Events Calendar for Professional Development programming.
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