Dr. Patrick Thelen, APR, and Dr. Cen April Yue examined the relationship between servant leadership and employee advocacy. Servant leaders prioritize ethical behavior and the well-being of their followers, customers, and community over their self-interest.
A survey of 357 full-time employees working across various industries in Chile was conducted in February 2020.
Key findings include:
- Organizations with servant leaders are more likely to have employees who feel empowered concerning the level of control, competence, impact, and meaning they have in their work environments.
- Empowered employees are more likely to advocate on behalf of their organizations to both internal and external stakeholders.
- Employees tend to believe their organizations are trying to build and maintain relationships with them when their leaders set aside their self-interest and prioritize employees’ interests.
- When employees believe their organization is invested in them, they have increased willingness to promote and defend the organization.