Is the Warranty for Water Process Equipment 
Worth Anything?

February 22, 2018 - 
Imagine buying a brand-new house, financing it for 30 years, and in year 3, the roof falls in -- I'd dare say you'd be upset for having to pay $10,000's to fix it!

Wouldn't it be the same for your hometown to build a new water treatment plant, finance it for 30 years, and in year 3, the filter floor blows up?  Who ends up paying for that?  You, as well!

Why is this?

So why is it that water process equipment companies get away with only a 1- to 2-year warranty when the facility must last 30+ years ?   Because they can and do, which encourages planned obsolescence, and also gets that high-profit service department to work!

Worse, a company selling folded sheet metal filter underdrains now claims to offer an extended, 5-year warranty-however, this seemingly never makes it into the contract documentsThis sham bait-and-switch tactic has unfortunately compelled folks to design and install these tack-welded, sheet metal assemblies, which have resulted in catastrophic failure and expensive, long-term operational problems.

Instead, we at ORTHOS believe in delivering a filter system that will last 100 years, not 10-20 (if you can get that far with sheet metal or plastic block).  Orthos' reinforced concrete underdrain is locked with rebar into the filter sidewalls and floor--it's part of the civil structure and going nowhere anytime soon.  Remember that Orthos has NEVER had an underdrain failure at our monolithic filter installations.


Remember Orthos' HUGE life cycle cost benefits - At the end of the filter's life cycle (~25 years), in contrast to a complete plastic block or folded sheet metal underdrain overhaul, nozzles are simply replaced potentially saving $Millions.

"No need to replace the chandelier when all you must do is change out the light bulbs!"

The countdown has begun!  In mere months, ORTHOS will celebrate our upcoming 2018 platinum anniversary of ZERO monolithic filter underdrain failures.
Orthos never underdrain orange
Traditionally, the 20-year anniversary gift is breakable china , but that would be like the multitude of plastic block or folded sheet metal underdrain failures --not ORTHOS!  We're going platinum!
Providing filtration solutions since 1978, Orthos Liquid Systems, Inc., is the leading manufacturer of nozzle-based filter systems and nozzle products in water/wastewater treatment. With thousands of North American installations in the municipal and industrial markets and millions of nozzles sold, Orthos delivers unparalleled quality and system longevity. Orthos is also the North American master licensee for Schlick® atomizing nozzles for pharmaceutical and other precision application industries. For more information, visit or call 843-987-7200.

Stuart Humphries
Orthos Liquid Systems, Inc.
Orthos Liquid Systems, Inc.
P.O. Box 1970
Bluffton, SC 29910
© 2018 Orthos Liquid Systems, Inc. All Rights Reserved.

Newsletter developed by Solutions for Growth