In The Zone Newsletter                               April 2017

whatsnewWhat's New?
Graduation Time!

The Education Project, sometimes known as The Education Project for Homeless Youth (EPHY), is designed to ensure that students experiencing homelessness or unstable living situations enroll, regularly attend and succeed in school.  This program is a partnership between Ozone House and the Washtenaw Intermediate School District. 
As the end of the school year is fast approaching, graduation is on the horizon for many of our students.  The Education Project is looking forward to providing support and commendation during this exciting time!
This year, we have 70 seniors, and we want to provide each of them with a $25 graduation gift card. Please consider purchasing gift cards to the following places: Kroger, Meijer, Walmart, Burger King, Domino's, Taco Bell, Wendy's, McDonald's, and Subway. These cards will be hand-delivered to all of our graduating seniors.
Gift cards can be mailed or dropped off to:
The Education Project
1819 S. Wagner Rd.
Ann Arbor, MI 48103
Thank you for your support!

CommunityeducationContinuous Quality Improvement

At Ozone House, we constantly strive to ensure that our programs are efficient, effective, and centered around positive youth development and trauma informed care.

In keeping with our commitment to provide high-quality programs and services, we have undertaken the following quality improvement efforts over the past several weeks:  
Client Satisfaction Surveys: If you ever want to improve your business, ask your clients about their experiences. That is why we conduct an anonymous Client Satisfaction Survey twice/year.  The questions touch on topics such as safety, skills learned, overall level of satisfaction, and aspects they like or dislike about Ozone House. We expect to collect about 100 surveys this month, and we use the information gathered to improve upon our services so that they best meet the needs of the youth and families that we work with.
Crisis Line Evaluation: One of our interns and staff members recently conducted an evaluation of our 24-hour Crisis Line. Since our Crisis Line is often a young person's first interaction with Ozone House, we want to make sure that young people find our crisis line to be helpful and welcoming. The evaluation was conducted through "secret shopper" callers who called our crisis line at randomly selected times, day or night. We are actively reviewing the feedback from our "secret shopper" callers (which were very positive overall!) and making some modifications to our existing processes based on this valuable feedback.  
Focus Groups: We conducted several focus groups with our emergency shelter clients and our non-residential clients over the last month as well. We appreciate everyone who took the time to attend one of our Focus Groups, and we are actively working to synthesize the results into workable next steps.

getinvolvedGet Involved
To see our full calendar,click here. 

April 30th
1:30pm and 6:30pm
St. Mary's Student Parish
331 Thompson Street
Ann Arbor
Are you a member of St. Mary's Parish? There are two spaghetti dinners to raise money for Ozone House services. 

May 5
6:00-9:00 pm

Girls Group Young Women for Change presents: A benefit concert to support Ozone House
Enjoy an evening of talent by local youth that participate in Girls Group and/or Ozone House. The concert is at the Ann Arbor City Club, 1830 Washtenaw Avenue in Ann Arbor. Entry is $5 for students and $10 for adults (at the door).

Vote for Ozone House in The Bouma Group Charity Challenge. Help us get to round 2 of the charity challenge so we can share a portion of the $13,000 that The Bouma Group has generously designated.Vote every day, once per day!
May 1-5

Lucky's Market
Bags for Change 
1919 S. Industrial, Ann Arbor
Vote for Ozone House May 1-5 to be a finalist for the Bags for Change program. Watch our social media ( facebook, twitter, and instagram)for more information.

May 19
Breathe Gives Yoga Class
104 E. Middle Street, Suite B
Join Breathe Yoga for an exhilarating workout while supporting Ozone House. Call to register for the class: 734.627.7558
May 24-28
LPGA Volvik Championship
Stop by the Ozone House tent near the practice putting green for refreshments! Want to volunteer? Contact Heidi.

Volunteer Opportunities:
The Education Project
  • Volunteers are needed to help pack supplies for youth, deliver supplies to schools, and/or plan drives for toiletries and school supplies.
  • See the schedule here
  • If interested, please email Susan AllisonVolunteer Coordinator.
Harvest of Hope 2017 
Saturday, September 23rd 
at the Domino's World Resource Center
 Ozone House 1 705 Washtenaw Ave. Ann Arbor, MI 48104 |
24-hour Crisis Line: 734-662-2222 | Office: 734-662-2265 |