I cannot believe it is 2020 but there is still time to evaluate 2019. Every year, I set aside some time to answer four pages of annual evaluation, reflecting and reviewing the prior year. If this is not a part of your year end, it should be.
We are destined to recreate our mistakes if we do not honestly reflect on what happened.
Here are 10 that I have pulled out for you to consider.
- Generally speaking, how would you rate your practice's business success last year on a scale of 1-10 (10 being top)?
- What top 3 changes did you make for 2019 that increased the practice's success?
- What top 3 changes should you have made in 2019 to increase the practice's success?
- What really dumb thing did you do in 2019 and what change can you make to not repeat it in 2020?
- What was your most successful ROI (Return On Investment) - new service, community outreach, remodeling)?
- If a patient were to give an annual performance review on you, what would they say?
- How are you the solution for what keeps your patients up at night?
- What sets you apart from everyone else that offers the same solution?
- What do you need the most help with in 2020?
- Take the time now to write out 5 2020 business goals for your practice.
Want to download these questions (PDF) to print and answer,
. If you would ask these questions a part of your team meetings, you may be surprised at some of the answers.
Need some reading materials for the New Year?
One of my greatest joys is reading and one of my most well worn books is
Take The Stairs, by Rory Vaden.
It is an easy to read book, yet compelling and thought provoking. The introduction is very appropriately named "Waking Up in a ProcrastiNation." Chapters focus on 7 steps to achieving true success. It is a great read to start the new year if you are looking for reading material.
Another recently well worn book is
Rocket Fuel, by Gino Wickman and Mark C. Winters
. This book helped me better understand the difference between the visionary and activator roles in my business. Learning the roles and how to let go is still a work-in-progress but I can already see the enhancements made from this model.
And, of course, if you have not gotten or read my book
Money In, Money Out,
ow is the time! Learn what you don't know about your own practice and put easy to implement systems and procedures into place. If you need help, that is what I am here for. Call me!
2020 is ripe with new opportunities. Let's focus on this being the best year yet!