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Right at the start of his career in 2005, Water Conservation Specialist Paul Lord made a positive impact when he immediately assisted in revising the District’s conservation ordinance and developed new landscape design standards.
Paul’s enthusiasm and professionalism for water conservation has improved the District customer service significantly. Once the District started installing modern water meters with data logging abilities in 2007, he began to utilize this tool to determine potential causes of high water bills, then used the data to identify potential issues and provide recommendations to customers.
In 2011, Paul designed, developed and helped install a low-cost demonstration garden at the District’s Ord Office. The demonstration garden was recognized by Ecology Action of Santa Cruz with a Monterey Bay Friendly Landscaping Award.
Paul has transitioned into new roles and responsibilities with great success. He is the key staff member managing the District Water Conservation Commission, has participated as an officer and past President on the Water Awareness Committee of Monterey County, and handled the 2014-16 California Statewide drought response.
Paul conducts over 200 conservation inspections and customer assistance calls each year throughout the District service area. During these visits, and at public outreach events, Paul shares his water conservation expertise on how to improve water use efficiency through suggested retrofits, improvements and rebate programs.
In addition Paul has:
- Helped improve the District’s water conservation programs, customer service, and Water Conservation Commission.
- Assisted the District to meet the State of California mandated drought response requirements.
- Led the District in water conservation landscape irrigation efficiency, customer retrofitting, water use tracking, water loss auditing, and leak detection.
- Improved outreach services to our customers through email, bill messages, direct mail, and promotion of District incentive programs.
Paul Lord has played an integral role and rendered an outstanding performance of his duties. With gratitude we thank Paul for 20 years service and wish him continued success for many years to come.
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