IMPORTANT
BOARD  UPDATE
January 2017

 



New Year, New Ideas!



 
In this Issue

2016 Year-End Survey
2017 Planning Guide

In Every Issue:
Links to our Resource Center, our Quality Control Helpline
& Educational Material about all our Specialty Services!





At Heritage, we understand that board leadership is often changing. As your proud partner, we are here to help. Keeping volunteers up to date with our industry is just one of the ways we make the board's work easier.  Always check our  updates for the latest information and be sure to let us know how we can serve you even better! 


2016 Year-End Survey
Please complete! 

For those of you who may have missed this last month, 
we are offering one more chance  to complete 
our Board Member Survey. 

It is 100% anonymous and the information will be used to improve our process and service offerings. 

It  only takes  a few minutes!



New Year's Resolutions
Fun Facts!
The most popular New Year's resolutions are often reported to be "lose weight" and/or some sort of self improvement activity such as reading more.  Well good news!  Your board update is full of great information, so if "learning something new" is on your list - look no further.  Just click on our resource center below for everything you need to know about board leadership!

For statistics on New Year's Resolutions
Check Out Statistic Brain: Click HERE




Your Community's Annual Review
Start at the beginning...

There are so many moving parts with every community association that it can be difficult to know where to begin. 

We suggest reviewing the attached outline annually. It highlights all the major areas and helps to facilitate a guided discussion as to what your board of director's goals should be.  Heritage will be far less effective as a partner if the priorities are uncertain and/or in dispute throughout the course of the year. 
"No wind favors those who have no destined port."
                                                                                -Michel de Montaigne

Please take a moment to be sure everyone is on the right track and  we are making progress towards your primary objectives.  Although the form is lengthy, it is organized in a way that allows the board to reference areas of particular concern quickly and easily. 

ANNUAL COMMUNITY REVIEW EXPANDED
for the Boards



Board Training Update

Every year we offer LIVE sessions to our community leaders and upcoming Board Training classes will be announced soon. 

Look for the February Board Update to arrive shortly with details and sign-up sheets. All classes are taught by experienced industry professionals and include a manual along with a delicious meal. Classes are held at our corporate location.  Stay tuned! 



REMINDER OF HELPFUL LINKS

ARE YOU A NEW BOARD MEMBER or 
NEW TO THE HERITAGE FAMILY? 
For our Orientation Package:  

 Heritage Board Member 
RESOURCE CENTER

QUALITY CONTROL
Customer Satisfaction is our #1 Concern!
Please send an email to the address below if you are experiencing any  immediate concerns with the quality of our services so that we can quickly resolve the issue!

QualityControl@HeritageProperty.com



SPECIALTY SERVICE LINKS
Every Board Update will now have easy access to 
more information on our unique programs and services. 

Worried about Delinquencies?
A collection agency is your best option. 
Keep all the money owed to the association! 
Contact info@magnumsvc.com


Working on a Capital Improvement?
H.C.M.C.
We have a very talented
construction and maintenance team!
For more information:


Concerned about Lease Monitoring?
Learn how we can
H.E.L.P.
often at NO CHARGE 
to the association!

For even more details on all our programs:



Prior Board Updates

For past issues of our updates,
click the link below. 



An inspirational quote for the new year:

"The secret to getting ahead, is getting started."

- Mark Twain



Questions or Comments
Please Contact
Wendy Brant 
Director of Business Development
wbrant@heritageproperty.com


Heritage Property 
Management
Corporate Office
500 Sugar Mill Road
Building B, Suite 200
Atlanta, GA 30350