January 2017 Customer Newsletter

Customer Account Portal	Payments may be made online by clicking here. *There are fees that apply to this payment method.
Drop-Off Location	Paint Brush Hills Metro District Office Payment Drop Box 9830 Liberty Grove Drive Falcon, CO
ACH	An Automatic Payment Plan (monthly electronic bank draft for your bill amount) is also available. Please complete the Automatic Payment (ACH) form and email it to pbhmd@pbhmd.com.
By Mail	Paint Brush Hills Metro District 9830 Liberty Grove Drive Falcon, CO 80831

How to Read Your Meter

If your water bill suddenly increases, but you haven't changed the way you use water, chances are you've sprung a leak. If you can not identify visible leaks, read your water meter. Read more.

Checking for Water Leaks

To check for leaks in your home, you first need to determine whether you're wasting water. Then identify the source of the leak.

January 2017

The Board of Directors and staff of the Paint Brush Hills Metropolitan District wish you a very joyous Holiday Season and hope you enjoy this edition of the Newsletter.

Board of Directors Meeting

January 19, 2017 Regular Board Meeting

The Regular Meeting of the Board of Directors will be on Thursday, January 19, 2017 7:00 PM in the District Office, 9830 Liberty Grove Drive, Falcon, Colorado. All meetings are open to the public.

New Online Customer Website Portal

You now have access to customer service 24 hours a day!

Have you ever . . .

. . . misplaced your bill and had to call the District Office to get your account balance?

. . . wanted to pay your bill online from work but didn't have your account number with you?

. . . wanted to know how much water you used last month or this time last year?

The PBHMD Customer Account Portal is available when you need it, where you need it. Click here to learn more.

Londonderry Drive Closures

There will be lane closures and restrictions on Londonderry Drive between Towner Avenue & Tottenham Court on Monday, January 9, 2017 and Tuesday, January 10, 2017 for the sewer line extension to the new District Office. You will find the schedule of specific lane closures and restrictions on the home page of the District's website.

District Office Construction to Begin

Building Plans Approved

The construction of the new District Office & Maintenance Facility is set to begin early this month with the final approval of the building plans by the Pikes Peak Regional Building Department. The building site improvements have been in progress since November 2016 and will continue to proceed during the building construction.

The 6,000 square foot building, that will serve as the District's administrative offices and maintenance facility, will be located at 9985 Towner Avenue. The building is scheduled for completion in April 2017.

New Phone System Installed

The installation of the District's new phone system was completed on December 28, 2016 by Falcon Broadband. The new phone system will provide callers with more interactive features and the ability to direct their call to a specific District Team Member; features not previously available with the District's former one-line phone system. Learn More . . .

Be Ready for Freezing Temperatures

The American Red Cross has some suggestions to prevent your pipes from freezing Winter, along with its freezing temperatures, will be here before we know it. There are some steps you can take to prevent the pipes in your home from freezing. Check out the American Red Cross website on Preventing and Thawing Frozen Pipes.

Every Winter, the District receives calls from residents whose neighbors' homes show signs of a water leak due to frozen pipes. If a leak is confirmed by District staff and there is no one home, the water service to the property will be shut off at the curb stop. This will result in a $25 charge to the property owner for the shut off and an additional $25 charge to restore water service.

We hope you enjoyed this newsletter and found that it contained helpful information and links. What do you think? Send us your feedback.

Sincerely,
The Paint Brush Hills Metropolitan District

Paint Brush Hills Metropolitan District | pbhmd@pbhmd.com | http://www.pbhmd.com

9830 Liberty Grove Drive, Falcon, CO 80831

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