Across Ontario, local building departments and MPAC staff are working together to improve the processes we use to receive and track building permits. A great example of this work comes from the Township of Armour, who shared the benefits they’ve seen from having MPAC’s staff working closely with them to process old outstanding permits, which has allowed them to clear out their system and ensure timely status updates.
“The staff at MPAC are always there to answer any questions we have in regards to our outstanding building permits, inspections, as well as our supplemental and omitted assessments,” says Alison McGregor, Deputy Treasurer of the Township of Armour. “It is essential for us to have good communication with the staff at MPAC for our list to be kept clean, and to know that we are receiving the full assessment for our properties. From a finance perspective this is extremely beneficial, as cleaning our list over the past seven years has increased our assessment base by millions, and our major permits are receiving supplemental assessments much quicker.”