Independent Garage Owners
Of North Carolina
Supporting North Carolina Independent
Garage Owners Since 1959
Vendor of the Month
AutofixSOS is a repair shop coach focused on saving shops. With over 30 years in the industry, Chris Cotton offers service advisor coaching, one-on-one coaching, repair shop management, and service advisor training.
Congrats AutofixSOS!
Member of the Month
Auto Body Shop of Asheboro
Auto Body Shop of Asheboro is a family owned and operated shop and have been IGONC members since 1990! They do collision repair, frame work, overall refinishing, custom refinishing, and complete restoration.
Congratulations ABS of Asheboro!
January Collision News
AASP/MA Comments on Massachusetts Right to Repair Lawsuit

The Alliance of Automotive Service Providers of Massachusetts (AASP/MA) shares the following official statement...
Collision Parts Might Creep Into Federal ‘Right to Repair’ Bill as OEMs Fight MA Law

Despite millions of dollars from automakers spent this year to oppose an updated “Right to Repair” ballot initiative in Massachusetts, voters there in November overwhelmingly voted in favor of the measure, with three in four giving it a thumbs up.
Estimating Tip: Mitchell – Masking within refinished panel perimeter NOT INCLUDED

Recent DEG Inquiry 17278 response from Mitchell states “Perimeter masking is included up to 36 inches, areas requiring masking within the perimeter have not been factored into the refinish allowance.”
U.S. Congress Passes Economic Relief Legislation with 2nd PPP Included in the Bill

The U.S. Congress passed the $900 billion COVID-19 Economic Stimulus Relief Act on December 22.
A Closer Look at Calibration Documentation and Technical Changes

“There are various steps involved when you discuss calibration and it’s important to understand and document,” said Darrell Amberson, Collision Industry Electronic Commerce Association...
Make sure your shop is accident free in 2021 and get Lift Certified today! For just $25 and less than an hour of training, you can ensure and document a safer shop from the Automotive Lift Institute.
*This offer is available for IGO Members Only.* Email with questions.
Missed some events? Recap here!
Rick White: Seeing the Unseeable
Rick White discussed the importance of having discovery conversations with your staff. Understanding the needs and wants of your customers is key.
S Piedmont Chapter Meeting:
At this month's chapter meeting, we were joined by IGO Insurance Agent David Coury. We had an open discussion about the basics in making sure your shop is covered.
Tireside Chat
This month's topic was goal setting for the new year. It is important to recap how your shop did and see what areas need to be focused on for 2021. How are you preparing for this year?
ADAS Training Series: Part 2
In part 2 of our 7 part bimonthly ADAS Training Series, we discussed ADAS Systems and Sensors. Catch up on all ADAS Training Series webinars by emailing
Keep up with us on Facebook! Join our IGONC Members Only Facebook Group and participate in meaningful discussions, receive event alerts, and build your network and automotive community. Catch up on webinars that were for members only anytime. This group is for IGONC members only.
Upcoming Events
Triangle Chapter Meeting
January 5, 6:30-7:30PM EST

This month we will be joined by Brian Osburn of Fidelity Bank to discuss the PPP Loan Forgiveness process. This event is free and open to all! Nonmembers welcome!
Jacksonville Chapter Meeting
January 7, 6:00-7:00PM EST
In-Person at Logan's Roadhouse
Join us for our monthly Jacksonville Chapter Meeting at Logan's in Jacksonville, NC. Open to all. Hosted by Chapter President, Kayo Jenkins of Kayo's Auto Service in Jacksonville.
Western Chapter Meeting
January 12, 6:30-7:30PM EST
This month's speaker is Rick White of 180Biz! Rick will be speaking on the importance of onboarding new employee hires. Free and open to all, no membership required!
ADAS Training Series - Part 3
Systems and Sensor Technology
January 13, 6:30-7:30PM EST
Join us for our bi-monthly ADAS Training Series course. This week we will be discussing the understanding ADAS sensors and how they operate, and learning why an understanding of ADAS sensors is critical to accurate calibrations. Open to all. Please register to receive the link in advance.
S Piedmont Chapter Meeting
January 14, 6:00-7:00PM EST
This month we will be discussing the importance of having and maintaining relationships with your vendors. Non members are welcome!
Financial Literacy 101 with Hunt Demarest of Paar Melis
January 19, 6:30-7:30PM EST
Join us as Hunt Demarest of Paar, Melis and Associates gives us an update on the PPP, as well as discusses year-end tax implications and planning on a federal and state prospective. Free and Open to all. Must register to attend.
Tireside Chat: Employee Benefits
January 21, 7-8PM EST
Join us for our monthly Tireside chat: an open forum discussion aimed at improving the automotive industry by discussing industry specific topics. This month's topic is employee benefits, hosted by Benjie Burris, Owner of Frog Pond Performance. Free and open to all.
ADAS Training Series - Part 4
Introduction to Calibrations
January 27, 6:30-7:30PM EST
Join us for our bi-monthly ADAS Training Series course. This week we will be discussing Calibrations and the following:
  • How to ID a vehicle with ADAS
  • What is an ADAS calibration?
  • When is an ADAS calibration necessary
  • Static vs. dynamic calibration
  • Where is the industry heading?
Open to all. Please register to receive the link in advance.
For a full list of our upcoming events, visit our website!
We would like to thank our Preferred Vendor Tekmetric for sponsoring this newsletter! Tekmetric is an excellent auto repair management software. Looking to keep digital vehicle inspections, estimates, repair orders, inventory, job progress, customer communication, invoices & more in one spot? Tekmetric is your one stop shop!