2023 was a year of accomplishments and progress for the Fort McMurray International Airport. Through exceptional leadership, sustainable practices, community engagement, and recognition for outstanding service, YMM solidified its position as a premier airport in North America.
1. New Leadership: The year began with the appointment of Denean Robinson as the President & CEO of the Fort McMurray Airport Authority. Her extensive experience and visionary leadership brings a fresh perspective to the airport's operations.
2. Not In My City Awareness Event: YMM welcomed the founders of Not In My City, Paul and Liz Brandt, to host an awareness event. This event aimed to raise awareness about human trafficking and how to foster a safer community.
3. Wood Buffalo 2023 Arctic Winter Games: YMM proudly welcomed over 1,700 participants from the Northwest Territories, Yukon, Nunavut, Alaska, Norway, Sweden, and Finland for the Wood Buffalo 2023 Arctic Winter Games.
4. Global Airport Carbon Reduction Program: YMM made significant strides in sustainability by achieving the Level 2 'Reduction' milestone in the Global Airport Carbon Reduction Program.
5. Airport Service Quality Awards: YMM received three prestigious 2022 Airport Service Quality (ASQ) Awards. The airport was recognized as the Best Airport in North America for serving under two million passengers annually, the Most Enjoyable Airport in North America, and the Cleanest Airport in North America.
6. Rainbow Space Designation: Pride YMM designated YMM as a Rainbow Space recognizing the airport's efforts to create a safe and inclusive space for 2SLGBTQIA+ travelers and employees.
7. Montreal Air Service Announced: In June, YMM announced seasonal non-stop air service to Montreal via Air Canada, providing increased connectivity and convenience for travellers.
8. Hidden Disabilities Sunflower Program: YMM implemented the Hidden Disabilities Sunflower Program, signaling its commitment to inclusivity and providing support to passengers with hidden disabilities. Sunflower wristbands, lanyards and pins are available to anyone travelling through YMM to wear and voluntarily share the passenger has a disability or condition that may not be immediately.
9. YMM Volunteer Program: YMM launched a new Volunteer Program. Volunteers are trained to support passengers with flight information, wayfinding, and answer general questions which commonly arise during the passenger journey.
10. YMM Digital Art Exhibit: The Fort McMurray Airport Authority launched its first-ever digital art program to celebrate and promote arts and culture by displaying artist exhibits on digital screens throughout the terminal and its website.
11. Aurora Landing: YMM unveiled Aurora Landing, a 650-acre commercial masterplan situated at the airport.
Thank you to Fort McMurray Wood Buffalo residents and visitors for Flying YMM – we look forward to serving you in 2024!
Sincerely,
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