Hi WellNow Team!

Happy New Year! Are you ready to take on the New Year? Maybe you've already made some New Year's resolutions, or maybe you're still thinking about your goals for 2022. Consider adding some learning-related goals to your New Year's resolutions. Read a new book about an interesting topic, or take a new class to learn a new skill. Remember, lifelong learning is the key to success!

Before we dive into our learning updates, we'd like to share a quote from Melody Beattie, author of The Language of Letting Go, on the connection between New Year's resolutions and goal setting: "The new year stands before us, like a chapter in a book, waiting to be written. We can help write that story by setting goals."

Here's our TLDR summary to help you digest what's new:


Please email learning@wellnow.com with ideas for future courses or if you have any questions.

Thank you,
-WellNow Learning & Development
Company-Wide Campaigns
2022 Compliance Courses... Coming Soon!
Our 2021 compliance courses are now archived, which means it's time to turn your attention to the new 2022 compliance courses.

All 2022 compliance courses will launch at the same time later this month as part of a single Learning Plan in Heartbeat Learning. All employees are required to complete the compliance courses each year.

Stay tuned for more details and information regarding this year's required courses.
January Course Launch: De-Escalating Conflict: Techniques You Need to Know
When it comes to conflict de-escalation, two techniques make the biggest impact on tense situations. Those are:
  1. Active listening
  2. Recognizing and eliminating bias

This course will cover both of these techniques. 

Take the course in Heartbeat Learning today! All completed learners will be entered into a raffle for a chance to win a prize!
Congrats to Our December Winners!
Our raffle prize winners for completing the Handling Difficult Patients course in December are:

1) Nygeria Williams 2) Christopher Metcalf 3) Marisa Dagostino 4) Stephanie Hale 5) Malorie Chamberlain 6) Amanda Smith 7) Katie Aikens 8) Donna Jones 9) Leanna Kuss 10) Michael Frase

Enjoy your Snappy Prize!
Occupational Medicine Campaigns
Hair Drug Screen

The Occupational Medicine team challenges our Clinical team members to complete the Hair Drug Screen course in January.

Take the course in Heartbeat Learning for your site's chance to win a prize!
Congrats to the December Site Winner!
One site achieved a 100% employee completion rate for the eScreen: Everything Reception Needs to Know course. That site, and the winner of the raffle prize is ... Melrose Park, Illinois! This TBD prize will be delivered by your OccMed trainer. If your site did not win this time, please ensure your Clinical Staff still completes the course.

Enjoy your prize, Melrose Park, IL!
Additional Learning Opportunities
Optional Course for Managers: Managing Multiple Learning Styles
Optional Course for All: Handling Difficult Patients
Optional Course for Managers: How (and When) to Provide Feedback
Training Request?
Do you have an idea for a new training request? Please fill out this form, and the L&D team will reach out to you to learn more about your proposed training.