January , 2020
Welcome Chris Rainwater, Agency Relations Coordinator!
Chris brings over three years of experience at Elida Homes where he was Stewardship Manager working in database administration, donor communications, volunteer coordination, special events, and mental health services. He also offers experience and strength in customer service, logistics, and inventory management. As Agency Relations Coordinator, Chris is available to you for on-site support including orientation, online ordering, and agency updates. Please join us in welcoming Chris to the Agency Relations team!
Behind-the- scenes of a MANNA Community Market
John Boyle with the Asheville Citizen Times rode along for a MANNA Community Market in Graham County and offered his behind-the-scenes perspective in a recent article. Read the article and check out his photo gallery here!
*New* Ordering Calendar for Pickups and Deliveries +
Mobile Delivery Schedule
January-March 2020
REMINDERS: Before dialing up the driver, remember: Every time someone calls, they must pull off the road to answer the phone, causing additional delays. If you have any questions, contact our Warehouse Manager Lee Short at (828) 299-3663 x1260.

Please ask your volunteers to allow a 30 minute window before and after your expected MANNA delivery. Our drivers work very hard to arrive on time, but they may experience unforeseen setbacks while on the road. Giving them this window helps them to stay on track.

Click here to view the mobile route schedule with delivery times.

Click here to view the January 2020 ordering calendar with mobile route
Click here to view the February 2020 ordering calendar with mobile route
Click here to view the March 2020 ordering calendar with mobile route

For more information - please follow the link below:
Client Statistics Change - No more percentages!
We are making reporting client statistics easier and more simple in the new year! 

Beginning on January 1, 2020, MANNA has changed our client data reporting requirements to ONLY include total number of households and individuals served at each pantry, distribution, meal or other food program. 

To see a detailed step-by-step look into this new process, click here for Client Data Reporting Toolkit. We have also developed a New Intake Form template for your convenience. As always, we encourage you to use what works best for your organization.

These numbers are now due by the 7th business day of each month!

MANNA FoodBank and Feeding America utilize client data reporting to better understand food insecurity at a local level and equip communities and partner agencies with the resources they need to respond to the problem. Over the next several years, we expect the technology and accuracy of client data reporting to expand and transform the client intake process. For now, however, we are taking time to consider meaningful ways to utilize this data while also emphasizing our commitment to equity and lowering barriers to food access. We hope this reporting requirement change will be easier and simpler for you and we appreciate your help in submitting this information in a timely manner. Please call 828-299-3663 x 1272 with any questions.
Order Confirmation Email
To ensure a quality experience for you, our Partner Agency, we will be adjusting our confirmation email process. You will now receive an email a few days after submitting an order to confirm dry product. You will receive another email a few days before your order is picked up or delivered to confirm perishable items. Please contact Glenda if you have any questions about orders at [email protected]
January 2020
TEFAP items become available on a first-come, first-serve basis when they arrive at MANNA. All items may not be available for the duration of the month and quantities are subject to change. The following items are scheduled to arrive this quarter:

  • Apples Fresh
  • Applesauce
  • Apricot Halves
  • Canned Beef
  • Beef Round Roast
  • Beef Stew Canned
  • Blueberries Wild
  • Blueberries Dried
  • Butter
  • Cheddar Cheese
  • Cheese Loaves
  • Dried Cherries
  • Cherry Apple Juice
  • Boneless Chicken Breast
  • Chicken Drumstick
  • Chicken Fajita Strips
  • Chicken Fillets
  • Chicken Thighs
  • Whole Chicken
  • Chili Beef no Bean
  • Frozen Corn
  • Eggs, 15 Dozen
  • Frozen Egg Carton
  • Fruit and Nut Mix
  • Grapefruit
  • Grapes
  • Instant Milk
  • Mixed Fruit Canned
  • Orange Juice
  • Oranges
  • Elbow Macaroni
  • Peaches Canned
  • Peanut Butter
  • Dried Plums
  • Pork Canned
  • Pork Loin Roast
  • Pork Patty
  • Fresh Potatoes
  • Canned Sliced Potatoes
  • Raisins
  • Salmon Pink Canned
  • Soup Cream of Mushroom Canned
  • Soup Tomato Canned
  • Soup Vegetable Canned
  • Meatless Spaghetti Sauce
  • Tomato Sauce
  • Frozen Deli Turkey Breast
  • Frozen Smoked Turkey Breast, Sliced
  • Vegetable Mix Canned
  • English Walnut Pieces

*Weekly shipments of fresh milk (shelf life - 10 days)*

What's TEFAP , you might ask? T he E mergency F ood A ssistance P rogram is a federal program (also known as "commodities") that comes from the Farm Bill. This program is limited to pantries only and allocated by county. Pantries must apply and be approved to administer this food. For more information on becoming a TEFAP agency, contact Amy Haynes at (828) 299-3663 x1234.
January 2020

There is currently no SAM product on hand. We will update you as soon as we have SAM product. Please continue to check the shopping list for when this available.

What's SAM? SAM is an acronym for State Appropriated Money and it is a state funded nutritional food program. Although the name has changed, the program is still the same!

These products are available to order at no cost, so be sure to take advantage of this great program!

Grant Tip(s) of the Month:

  • As a result of the sale of Mission Health Hospital, Legacy Foundations have been established across WNC. These foundations are interested in funding initiatives to address food insecurity, along with other social determinants of health. Check out this summary sheet to learn more about a foundation in your area!

  • Remember that most grants require a mid-term progress report. Keeping your commitments to the requirements of the grant funding terms will greatly improve their chances of getting another grant in the future.

Helpful Grant Resources
MANNA Partner Orientation

Are you or someone at your agency interested in attending an orientation session? If so, please select a session from the options listed on the sign-up form by clicking the "Sign-Up Here" link to the right.
Upcoming Orientation Dates*

-Thursday, March 12, 2020

*All orientations are held at MANNA FoodBank in Laurel's Kitchen
Upcoming MANNA Closure Information:

MLK - Monday, January 20
AIB Audit - Thursday, February 20 & Friday, February 21
Memorial Day - Monday, May 25

Please plan accordingly, and be sure to consider these closures when shopping and placing your online order. Contact Glenda Gragg if you have any questions at 828-299-3663 x1227.
Important Inventory Reminders!
To ensure that our inventory count lines up with what we are actually distributing to our partner network, we ask that you all make sure to check the following when you receive or pick up your order from MANNA:
  • Check that product ordered (from your invoice) matches physical count of items you received
  • Pay close attention to TEFAP items especially, and make sure you receive accurate amounts of each item. Any TEFAP leftovers should always be directly reported to MANNA.
  • If there are any discrepancies in inventory vs. what was actually ordered, please contact Glenda Gragg (x1227) or Tim Williams (x1240).
Food and Nutrition Services Helpline
Need more MANNA Food Helpline Posters?

MANNA Food Helpline promotional materials are now available for order! Packets include 25 small posters (with phone number tear offs) and 100 business cards. If you need other materials or different quantities, please contact your zone coordinator.

MANNA Helpline information is
free and confidential!
Amy Haynes
Assistant Director of Mobile Programs & Agency Relations
Direct Line: (828)299-3663 x1234
Malarie McGalliard
Mobile Programs Coordinator
Direct Line: (828)299-3663 x1250
Amy Sims
Agency Relations Assistant Manager & Western Zone Coordinator
Cherokee, Clay, Graham, Jackson, Macon, Swain, Haywood
Direct Line: (828)399-1147
Leah Cormier
Buncombe County Zone Coordinator
Direct Line: (828)299-3663 x 1253
Kaitlyn Smith
Eastern Zone Outreach Coordinator
Direct Line: (828)299-3663
Katie Reynolds
Agency Relations Associate
Direct Line: (828)299-3663 x 1263
Chris Rainwater
Agency Relations Coordinator
Email: crainwater
Direct Line: (828)299-3663 x 1272
As we continue to work towards our vision of a hunger-free WNC, we are building a community of individuals that are interested in taking action steps towards supporting anti-hunger initiatives. In order to focus these efforts, we want to know:
Would you like to receive emails related to hunger advocacy actions in WNC?
If you answered yes, we will add you to an email list dedicated to local and regional hunger advocacy actions. Thank you for your compassion for the work to end hunger for more than 100,000 people in Western North Carolina.

MANNA FoodBank is a non-partisan nonprofit organization dedicated to sharing information about hunger and the issues that affect the people we serve.

627 Swannanoa River Road
Asheville, NC 28805-2445

Phone: 828-299-3663
Fax: 828-299-3664