AIHS was the first Area Agency on Aging/Community-Based Organization to receive
NCQA Accreditation for Long-Term Supports and Services Case Management in 2017.
NCQA Case Management Accreditation addresses delivery of case management services, not just the organization’s internal processes. The quality-improvement framework includes meeting standards of using and developing personalized, person-centered assessments and care plans. AIHS received renewal of this achievement in 2020.