Recently the Somerset House in London got booed all over the internet because their
patrons couldn't buy tickets online to a popular event.
The website shopping cart kept timing out, infuriating fans wanting tickets. What happened was their servers couldn't handle the volume of increased web traffic.
Don't let this happen to you!
If you are using Webtix for online sales and anticipate high volume sales for a performance, please let us know ahead of time! The night before the tickets go on sale, we can increase the processing capacity and bandwidth of the servers.
One advantage of moving our servers to AWS (Amazon Web Services) recently is that AWS is "scalable." That means we can get more cycles with little effort.
So, if you want to sell 20,000 seats in 20 minutes, Webtix will do it. The only catch is that we need about 15 minutes notice so we can "upsize" the servers.