Community Engagement Coordinator Job Description
Position Title: Community Engagement Coordinator
Position Status: Part time - Starting:18 hours/week @ $20/hour
Supervisor: Karen H. Lipney, ADR Programs Director
Location: 601 Van Ness Avenue, San Francisco
Status : Nonexempt

Position Description
The Community Engagement Coordinator is a core member of the Community Boards’ staff and provides leadership in outreaching to various communities and developing new opportunities for connection and engagement . The role supports the ADR Programs Director in engagement with current volunteers, new trainees, and clients.

Key Roles and Duties
Essential functions may include, but are not limited to, the following:
  • Promoting Community Boards and its services (Neighborhood and Specialized mediation, Conflict Coaching, Facilitation, and Trainings) at self-created and existing outreach opportunities— including, but not limited to, group presentations, public meetings, street fairs, community events, and social media platforms
  • Engaging with existing organizational partners to further build upon service promotion, collaborations, referrals, and cross-referrals
  • Networking with public, private, and nonprofit organizations to create new partnerships and promote Community Boards’ services
  • Coordinating, scheduling and overseeing outreach volunteers
  • Providing administrative support to the ADR Programs Director with various activities, including: scheduling mediations, conducting case intakes, and assisting with training and facilitation preparation
  • Writing monthly reports
  • Contributing pre- and day-of-event support for annual SF Peacemaker Awards benefit

Skills and Abilities
  • Positive interpersonal skills: friendly and effective communicator with strong skills in active listening, empathy and conflict resolution
  • Professional and strong presentation skills to diverse audiences
  • Strong organizational skills 
  • Ability to balance multiple competing priorities while assuring responsible and effective outcomes
  • Strong written communication skills, including ability to prepare clear and concise correspondences, reports and effective social media posts
  • Ability to exercise sound judgment
  • Willingness to learn new skills
  • Some knowledge of Salesforce and willingness to be self-directed to learn
  • Bilingual in Spanish, Mandarin, or Cantonese a plus

Minimum Experience Requirements
  • A bachelor’s degree in a related field
  • Demonstrated experience communicating with diverse populations
  • Familiarity with conflict resolution
  • Proof of legal status to work in the U.S. is required

Other Skills/Abilities/Characteristics Required
  • Dedicated team player with excellent interpersonal skills and cultural sensitivity
  • Demonstrated entrepreneurial spirit
  • Strong oral and written communication skills, express complex ideas clearly
  • Exceptional problem-solving skills, with the ability to analyze, prioritize and manage work in the context of multiple, competing priorities with minimal supervision

How to Apply
Please email a resume and cover letter to: Include in the subject line: Community Engagement Coordinator application. Download PDF of job description .

Please email any questions to No phone calls please. Interviews will be scheduled by appointment only.
Help us get the word out. Please forward this email to those you think might be interested in the position.
Community Boards is an equal employment opportunity employer and does not discriminate based on sex, gender, race, color, religion, sexual orientation, national origin, ancestry, citizenship, pregnancy, marital status, age, physical disability, mental disability, medical condition, or any other consideration made unlawful by federal, state, or local laws.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. We welcome the opportunity to discuss accommodation of your disability and ensure fairness in our hiring process.
Organizational Background & Mission
Founded in 1976, Community Boards is the oldest public conflict resolution center in the US. Our core services include mediation, conflict coaching, facilitation, training, referrals, and restorative justice services. Mediations are provided citywide in English, Spanish, Mandarin, and Cantonese. Community Boards is a safe zone: immigration status is never shared. We maintain a pool of 450+ volunteer Community Mediators and offer introductory and advanced trainings year-round. We are a 501(c)(3) tax exempt organization.
Our mission is to empower communities and individuals with the strength, skills, and resources needed to express and resolve conflicts peacefully and appropriately for their culture and environment. We build more peaceful, respectful, healthy, and just communities.