At the end of the registration process, you will be given the option to add the webinar to your calendar.
While viewing the webinar, you can access the audio portion of the presentation through a call-in number or directly through your computer's audio.
About the Webinar
Patients' interactions with their providers and provider office staff directly impact the patients' health care experience and their perception of quality care.
The CAHPS® survey is an annual health care experience survey required by the Centers by Medicare & Medicaid Services (CMS) and for the National Committee for Quality Assurance (NCQA) accreditation.
CAHPS and patient experience are becoming increasingly important in health care. Prepare now by learning how to improve the care experience for all of your patients.