Annual Report - 2020

We are sharing some of the highlights of the Chamber’s work beginning with our June 2019 annual meeting through the end of this calendar year, We extended the terms of our officers during the pandemic, so we wanted to reflect a longer term of programs and activity.

We thank everyone who showed up, got involved and made a difference, while protecting your families at home and at work. We wish you new prosperity and good health in 2021.

June, 2019 - Bert Talerman, co-president of The Cape Cod Five accepted the chair’s gavel from outgoing board chair, Larry Drago, owner of BizChecks Payroll at the 97th Annual Meeting hosted at Willowbend Country Club in Mashpee.
July, 2019 - As part of giving back to the community, we help organize and promote the annual Cape Cod Hydrangea Festival featuring 10 days of Cape-wide garden tours arranged by local non-profits who retain 100% of the garden gate proceeds.
August, 2019 - The annual Cranberry Open is one of the premier skating competitions in the United States. Cranberry Open attracts 300 skaters and their families each year. We offer destination information to attendees and volunteer support for this and other important skating competitions.
September, 2019 - We launched a dynamic new website at! The totally redesigned, responsive site was built by Simpleview, a leading provider of award-winning websites for organizations like ours. The new site offers a range of exciting features, including great social media integrations (be sure to upload your YouTube links!), booking engines for golf tee times and overnight accommodations, media galleries and native sponsored content solutions for members. In FY-20 (July 1, 2019-June 30, 2020), had 1.8 million unique visits, tracking 18% ahead of FY-19.
September, 2019 - In addition to our new website, we also launched our updated customer relationship management system via our new Member Portal. Members now have the ability to manage their own Cape Cod Chamber listing, upload new images, include events on the events calendar, share vacation packages and hot deals and make payments. This also creates a clear, concise and transparent environment for the membership team to share listing analytics, important news, events and member benefit deliverables.
September, 2019 - The Cape Cod Chamber was specifically asked (and we were happy to participate) in the first-ever Brand USA Travel Week - Europe - promoting Cape Cod to one of our biggest overseas markets in the UK, our valued European travelers. The format was brand new with every destination presented with equal value (yes, we were just as visible as Washington DC and New York City!)
September, 2019 - With our valued New England partners, Patti Lloyd showcased Cape Cod at IMEX America 2019, our nation's worldwide exhibition for incentive travel, meetings & events.
September, 2019 - Cape Cod was represented in the Massachusetts building at the The Big E, "New England's Great State Fair". It is the largest agricultural event on the eastern seaboard and the sixth-largest fair in the nation. Here Greta Georgieva and Patti Lloyd strut their stuff!
September 23, 2019 - We were very happy to see Tim Wood of The Cape Cod Chronicle Newspaper receive an award from MassHire Cape and Islands Workforce Board, who was honored along with the Barnstable Recreation Department and Hy-Line Cruises for their "age forward" employment practices during National Employ Older Workers Week.
October, 2019 - The bi-annual Group Planner Guide, which is our most widely distributed printed resource for attracting and developing the group travel market, was released in October, featuring the Pilgrim Monument in Provincetown, in anticipation of the 2020 anniversary of the arrival of the separatists (Pilgrims) in 1620 who landed here first before heading to Plymouth six weeks later.
October 10, 2019 - Wendy Northcross moderated a panel discussion at The Cape Cod Climate Change Collaborative's Net Zero Conference in Hyannis. Also in the photo are Mary Lenihan, First V.P. and Commercial Relationship Manager at The Cooperative Bank of Cape Cod and Maggie Downey, Compact Administrator at the Cape Light Compact.
October 16, 2019 - Linda Markham, Cape Air President and current board chair of the Chamber introduced new aircraft to its fleet. In its 30th year, Cape Air introduced the Tecnam P2012 Traveller aircraft to the public at a ceremony in Hyannis. Both Cape Air and Tecnam celebrated the historic moment for both companies, as well as the aviation industry as a whole.
November, 2019 - Cape Cod Counts! The Cape Cod Chamber participated in getting the best count possible for Barnstable County and attended the Census 2020 kickoff in Barnstable Town Hall with Secretary of State William Galvin and Assistant Town Manager Andy Cliburn.
December, 2019 - As a member of the board of directors of the U.S. Travel Association’s Destinations Council, Wendy Northcross hosted their national fall board meeting on the Cape. Here the group enjoys dinner at Fanizzi’s in Provincetown, after touring the Provincetown Museum and some Commercial Street shopping during their down time.
December, 2019 - Our Convention & Visitors Bureau pillar and marketing committee met with crisis communications expert and consultant to the Chamber, Peggy Bendel, as we developed a full communications plan to mitigate impacts of future events on the travel industry here.
January 7, 2020 - Chamber chief of staff, Christopher Adams kicks off WaterWORKS 2020, our second annual event for high school students in the Cape, islands and Plymouth region to experience what type of careers exist and will be available in the blue economy.
It takes a community to organize WaterWORKS which hosted hundreds of students at Cape Cod Community College. Thank you to our sponsors: Hydroid, Inc., Vineyard Wind, Barnstable Count, Beacon Marine Construction, Cape Cod Blue Economy Foundation, Cape Cod Chamber of Commerce, Cape Cod Community College, Cape Cod Five, Cape Cod Regional STEM Network, Cooperative Bank of Cape Cod, MassHire - Cape Cod Workforce Board, Teledyne Marine, Woods Hole Sea Grant, Cape Cod Commercial Fishermen's Alliance, Housing Assistance Corporation, Woods Hole Group. Pictured here L -R: Steve Tom, board member of the Blue Economy Foundation, Rene King, of Y-Achievers Program, and Kate McMahon, special projects director for the Cape Media Center.
Hands-on demos and face-to-face moments were made available in the exhibition hall at WaterWORKS 2020. Sponsor Vineyard Wind was represented by Jennifer Cullen, Manager of Workforce and Supply Chain Development for Vineyard Wind.
The U.S. Coast Guard helicopter landed at WaterWORKS 2020 to offer a unique opportunity for students to meet guardsmen and tour the helo.
January, 2020 - Patti Lloyd, VP of Sales with Cape Cod and MA partners rocking it at American Bus Association's Annual Marketplace in Nebraska, one of the last in-person marketplaces to occur in 2020.
January, 2020 - The Cape Cod Chamber B&B Committee, chaired by innkeeping specialist and Realtor Carol Edmondson (third from right in front row) gathered with fellow innkeepers to discuss industry trends, network and help each other in their bi-annual event called InnSanity, this one hosted at the Platinum Pebble in Harwich.  
January 28, 2020 - Cape Cod Five proudly cuts the ribbon at their new headquarters in Hyannis, an environmentally friendly building, on 11 acres. Pictured L-R: Co-President Matt Burke, Chair/CEO Dorothy Savarese (and past Chamber board chair), Tom Evans, Vice Chairman of the bank's board of trustees and Co-President Bert Talerman, (now immediate past chair of the Chamber.)
February, 2020 - In an ironically-scheduled event the day after the first major stock-market downturn, we presented The Bow Tie Economist Elliott Eisenberg, Ph.D to share his economic outlook to members of the Chamber, Cape Cod Homebuilders and Remodelers Association and the Cape & Islands Association of Realtors.
February 2020 - The 2020 edition of our Cape Cod Travel Guide hit national newsstands in February. This full-color magazine about Cape Cod & the Islands features stunning photography and intriguing articles about the many facets of the region, including arts & culture, transportation, recreation, beaches, shopping, dining, maps and accommodation choices. With a domestic and international distribution that also includes key locations in primary visitor markets on and off Cape the guide is also available in digital format. The Travel Guide holds the #6 position in the top selling New England Regional publications on newsstands.
March, 2020 - The Cape's spectacular golf courses were showcased in winter marketplaces in Boston and Portland, Maine, tapping into pent up demand from snowbound golfers. Cape Cod is often the most sought after booth at the shows with thousands of visitors.
March 10, 2020 - In another ironic twist, leaders of the Regional Tourism Councils (which includes the Cape Cod Chamber) were meeting with the Mass. Office of Travel and Tourism in Boston discussing the global impact of the emerging Coronavirus. Later that day, Governor Baker declared a state of emergency in the Bay State and the travel industry changed dramatically soon after.
March, 2020 - The Cape Cod Chamber Wedding Committee along with Pretty Social hosted a two-part Instagram workshop for our wedding industry members.
March 4, 2020 - We joined a group of community-leading women invited by Chatham Bars Inn in honor of Women’s History Month. Executive Chef of Chatham Bars Inn, Anthony Cole prepared a special meal and Veuve Clicquot winemaker Bertrand Varoquier (pictured at left) presented exquisite wine pairings, and retold the story of how in 1805, at the age of 27, the widow Clicquot broke barriers to create some of the industry's most important innovations, ultimately building one of the world's most storied Champagne houses.
April 3, 2020 - After years of advocacy work led by the Cape Cod Chamber, the US Army Corps announced their Major Rehabilitation Evaluation Report decision to replace the Cape Cod Canal bridges. The next steps are for the Commonwealth of MA DOT to determine exact size, site and design which will determine finally the cost to build.
April 2020 - The Chamber convened a recovery task force, which quickly joined forces with a county effort emerging at the same time, and became the Reopening Task Force. Composed of over 50 community and business leaders, the task force meetings are facilitated by Wendy Northcross and have met multiple times each week since April to assist local businesses in what they need and are required to do in order to open safely; provide elected officials and local decision-makers with resources and support to create some level of uniformity and strength in policy-decisions; and create universal messaging – to promote a consistent Cape-wide approach to safe practices to benefit both towns and businesses and enhance tourism.
May 7, 2020 - After presenting the impacts of the pandemic-induced shutdowns on seasonal and tourism-related businesses, the Cape Cod Chamber was appointed to the tourism subcommittee of Governor Baker's Reopening Advisory Board with Berkshire1 to help structure cultural institution protocols for safe reopening.
May 2020 - In response to the pandemic, we launched the Cape Cod Virtual Experience webpage creating access to the stunning beauty of Cape Cod through videos and photos, and resulting in one of our most-visited landing pages and continuing to keep our brand in front of the world.
May, 2020 - Board member and Heritage Museums and Gardens CEO Anne Scott-Putney celebrates opening day at the museums enabled by online ticket sales with admission by appointment and new safety protocols for distancing and masking and sanitizers.
June, 2020 - Our summer digital marketing campaign included search remarketing, paid social media and Pay-Per-Click campaigns in target drive markets and was centered around our “With Love From Cape Cod” postcard theme designed by member Eric Brust-Akdemir. Through the pandemic we have worked to stay top of mind, and relay up-to-date opening status. From July through September, our message was amplified via a joint marketing campaign with the 16 regions of MA on digital billboards, MBTA stations and social media using the “With Love From…” postcard theme from each region.
June 8, 2020 - Food service establishments adapted to take out and outdoor dining as Cape Cod reopened in time to capture key summer business. Our dining website landing page kept track of new offerings by restaurants throughout the summer.
June, 2020 - Maintaining important meeting planner relationships during this disrupted year, 30 meeting planners were wowed by 11 member partners at our annual meeting planner event …a virtual beach party!
June, 2020 - The 12th Annual Quahog Day 2020 with M.C. and NECN meteorologist Tim Kelley was held virtually at The Blue Water beach in South Yarmouth. Pictured: Quahog Security detail surrounds MC Tim Kelley and Johnny Quahog, the quahog whisperer (in the pirate hat) who translates the bivalve's weather prediction for summer 2020. Shoreline Digital Media captured the quahog's message of "please travel, dine and shop local" in 2020.
June, 2020 We launched our new Policy Pod podcast, thanks to Matt Pitta, Director of Communications for The Davenport Companies, who co-hosts the series dedicated to the public policy work of the Chamber. This year’s series focused on navigating businesses through the pandemic. Pictured (L-R) Matt Pitta interviewing Tim Kelley and Erik Bevans aka Johnny Quahog on the impact of the pandemic on the tourism industry and the seasonal business outlook. The inaugural season of the Policy Pod is sponsored by The Davenport Companies.
June, 2020 - We love connecting with our members during our monthly networking events, and were thrilled to return to in-person networking, albeit in smaller numbers, socially distanced and properly masked. We had lots of fun at our putting contest hosted by Blue Rock Golf Course.
June 29, 2020 - In the spirit of humanitarian assistance, the Director-General Douglas Hsu of the Taipei Economic and Cultural Office in Boston, and representing the Taiwan government, presented the generous donation of 15,000 surgical masks to members of the Cape and Islands Legislative Delegation, the Chamber and officials from Barnstable County. Masks were donated first to child care providers and then to small businesses. Pictured (L-R): Rep. Sarah Peake, Sen. Julian Cyr, Mr. Hsu, and County Commissioner chair, Ron Bergstrom.
July 2, 2020 - We welcomed new scheduled air service by Southern Airways to Barnstable airport. It was heartwarming to witness a new business launch in light of the challenges of the year.
July 7, 2020 - The US Army Corps and Mass. Governor Charlie Baker signed a memorandum of understanding coordinating the siting, design and size of new canal bridges. The parties agree funding for new bridges is a federal responsibility and USACE, U.S. Department of the Army and Commonwealth will work together to develop a funding plan and seek Congressional acceptance. Pictured: Congressman Keating gave remarks at virtual event.
July 2020 - Expedition Blue Phase 2 launched. The ExB project will build a series of waypoints in ten Cape & islands towns with the purpose of increasing awareness of the blue economy. A "kit of parts" have been customized by each town and will work together to connect the broad regional offerings of blue economy sectors. Designed to appeal to a wide audience such as youth, students, visitors, and locals, these sites will push info to smartphones from a responsive website inviting all to experience Cape Cod and the islands in new ways.
July, 2020 - The annual Hydrangea Festival, one of the few in-person events to occur in 2020 due to the ability to safely distance and be outdoors, also reflected the Black Lives Matter movement that swept the nation in summer 2020.
July, 2020 - The term micro-weddings became popular, as small intimate ceremonies altered the Cape Cod wedding industry dramatically. Pre-pandemic wedding business on Cape Cod was valued at $58 million.
August, 2020 - To promote fall travel to the Cape, we launched our “Cape Cod’s Second Summer” campaign to entice visitors and residents alike to get out and enjoy our great weather well into fall.
It was a busy year with new business openings, renovations and milestones marked by ribbon cuttings that we broadcast on Facebook Live. These celebrations are organized by the Cape Cod Chamber membership team Liz DiGirolamo, Kim Kayajan & Chanell Jatkola. Pictured here is the ribbon cutting of Garrett's Family Market in Centerville that took place on September 30th, 2020.
September 15, 2020 - We hosted our 98th Annual Meeting in a new format. Outgoing chair, Bert Talerman smoothly ( and virtually!) handed the gavel to board chair Linda Markham, president of Cape Air/Nantucket Airlines. If you haven't watched it, take a few minutes to get to know our Board, some new committee members, learn about what we've done this past year and then relax to an encore performance of Cape Symphony's 2019 debut of "Soaring Over the Sound", an aerial day-in-the-life of Cape Cod. Videography and editing by Tom Chartrand and composed by Matt Correia. Click here to watch > Thank you sponsors Nauset Disposal, Shoreline Media Productions, Tracy Volkswagen, and Take Care Cape Cod.
November, 2020 - We attended Ontario Motor Coach Association's Virtual Marketplace with 24 mutual or requested appts all expressing intent of maintaining business or fostering new business for late 2021 and beyond.
November, 2020 - While the calendar of events for the 400th anniversary of the arrival of the pilgrims was dramatically changed, the Mayflower returned to her berth on the Plymouth waterfront. Plymouth 400 continues to plan events telling the story of the firstcomers and the Wampanoag to audiences from around the globe.
November, 2020 - Christmas on Cape Cod goes virtual, with events like this Christmas music feature being recorded at the Dennis village green bandstand.
December, 2020 - We celebrate those who continued to persevere in the face of immense operational challenges. Pictured: Jersey Mike's Subs opening at the Cape Cod Mall.

December, 2020 - Shopping local matters, and spending our money where our hearts live leads the way to recovery. Pictured: safe shopping at CapeAbilities Farm in Dennis.
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