City News Bulletin
Polk County 2018 Flood Assistance Program
Polk County's 2018 Flood Assistance Program has been implemented to assist low to moderate income residents of single-family owner-occupied homes to replace or repair water heaters, furnaces and electrical panels from damage caused by floodwater.

Homeowners who fall below 80% of the median income level for Polk County and who have had flood damage will qualify for up to $6,000 to replace their water heater, furnace and electrical panels. The cost for furnace will be capped at $2,750, hot water heater at $1,750 and electrical panel at $1,500 - in aggregate not to exceed $6,000.
Reimbursement will be available for homeowners who meet the income guidelines that already have replaced these items - paid invoices will be required. Owner-occupied mobile homes will be eligible for up to $750 for water heaters, furnaces and electrical panels. Rental, multi-family and commercial properties are not eligible for this program.

The program will be jointly administered by the Polk County Public Works Department and staff of the affected cities within Polk County.
Applications and additional information are available at or on our City's website, To submit an application or ask questions about the program or help in completing your application please contact Building and Zoning Official Sheilah Lizer at 515-645-6826.
Permit fees waived for flood damaged properties
The City of Windsor Heights is waiving all permit fees for repairs and improvements related to the recent flooding. The permit fees will be waived from July 9, 2018- October 5, 2018. You can locate our permits on our website  As you begin repairing flood-damaged areas,  please keep watch for scams and individuals posing as legitimate contractors. Please submit your permit before starting any work.  Stay in contact with your insurance provider and work only with licensed, reputable contractors.  Visit the Iowa Attorney General's site for guidance on selecting  contractors ,
Bike Trail Opened- Temporary Patch
The bike trail is opened. The bike trail has a temporary patch on it. You may travel on it, but please proceed carefully since the patch is made of gravel rock. Keep watch for updates on when it will be paved.
Flood Assistance
How can flood impacted residents get assistance?

Immediate assistance

Please contact the following organizations by the phone numbers listed below.
Polk County Health Department - medical assessment, help with medications and tetanus vaccines. For additional information, please call (515) 286-3798.
Polk County Health Services - mental health services and resources. For additional information, please call (515) 243-4545.
Polk County Public Works - pumps to assist cleaning out basements. For additional information, please call (515) 286-3705.
Polk County General Assistance - financial assistance with bills, rent and any other flood expenses. For additional information, please call (515) 286-2088.
United Way - volunteer coordination. For additional information, please call (515) 246-6519. 
Red Cross - clean up kits, case management and food and clothing assistance and resources. For additional information, please call (515) 243-7681.
MidAmerican Energy - help with turning gas and electric back on in homes. For additional information, please call 1-888-427-5632.
IMPACT - provide temporary housing, food assistance, personal property assistance and home repair. For additional information, please call (515) 274-1334.
Iowa Legal Aid - legal assistance for tenants with flood damage questions and concerns. For additional information, please call (515) 243-1193.
Salvation Army - flood recovery kits, food assistance and additional assistance. For additional information, please call (515) 282-3599.
Polk County Emergency Management - free volunteer assistance to move water damaged property from your home. Call (515) 286-2154 or (515) 286-2155 to request help.

What financial assistance is available to flood impacted residents?

In addition to the Polk County 2018 Flood Assistance Progran that is listed above,the Iowa Individual Assistance Grant Program is for qualifying residents of Polk County. The grant program provides up to $5,000 for households with incomes up to 200 percent of the federal poverty level or a maximum annual income of $41,560 for a family of three. Grants are available for home or car repairs, replacement of clothing or food and temporary housing expenses not covered by insurance or other grant programs. Original receipts are required for those seeking reimbursement for actual expenses related to storm recovery. The grant application and instructions are available on the Iowa Department of Human Services website at Potential applicants have 45 days from the date of the proclamation to submit a claim. For information on the Individual Assistance Grant Program in Polk County, contact IMPACT Community Action Partnership at
The Contractor has completed the following streets that were  included in the original HMA project:
  •  69th Street between Washington Avenue and Hickman Road
  •  Northwest Drive between 69th Street and Franklin Avenue
  •  Allison Avenue between 66th Street and 64th Street
  •  66th Street between the south end and Lincoln Avenue
  •  66th Street between School Street and University Avenue
  •  70th Street between University Avenue and Colby Avenue
The following streets may be added to the project if the budget allows :
  •  Mott - 69th Street to 66th Street
  •  School St - 64th to 65th
  •  65th St - School to Lamar Pl
  •  Lamar Pl - 65th to 64th St
Please follow the project's website for further updates. The residents of these streets will be notified if work on their street occurs.
63rd Sidewalk Updates
All concrete has been placed for the entire project and the sidewalks are open.  The Contractor still has some punch list items to be completed.  Areas that need to be seeded or reseeded will occur when more favorable growing conditions occur, late summer/early fall. The street is open and we do not expect any more delays.
Fireworks- August 7th
The July 3rd activities have been moved to August 7th.  Abby Normal will perform from 6:30-9:30 p.m.  Fireworks will display at 9:45 p.m. Visit for more information or the Nights in the Heights Facebook page.
National Night Out- August 7th
Looking for a family-friendly atmosphere? Well, look no further! Windsor Heights Annual National Night Out Against Crime is on August 7, 2018 from
5:00 p.m. -7:00 p.m. in Colby Park. There will be food, inflatables, helicopter display, stickers, coloring books, face painting, spin art, barrel train rides, K-9 demo, prizes and drawings and a jaws of life demo. There's something for every member of the family to enjoy.

National Night Out is designed to heighten crime and drug prevention awareness, generate support and participation in local anti-crime programs, such as Neighborhood Watch, strengthen neighborhood spirit and police-community partnerships and send a message to criminals letting them know that neighborhoods are organized and fighting back.
Contact Officer Norris regarding any questions at 515-277-4453.
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