Hurricane Season Is Here: Help Your Patients Stay Safe

As hurricane season approaches, Blue Cross and Blue Shield of Louisiana (Louisiana Blue) providers are on the front lines of helping patients prepare for hurricane season. In this article/video, Louisiana Blue team members share health-related hurricane preparedness tips that you can pass along to your patients.

Our MyLABlue digital platform can be a crucial resource during emergency situations. Read more about it here.

Summer Wellness Visits Offer Crucial Opportunities

Summer stays busy for parents, but well-child visits need a priority on the calendar as well. Louisiana Blue Medical Director for Clinical Solutions Dr. Tracy Lemelle-Christophe, a pediatrician, offers some tips for encouraging these visits in an interview with the Shreveport-Bossier City Advocate.

Responsible Antibiotic Use

Each year, the U.S. Centers for Disease Control & Prevention (CDC) encourages healthcare providers to raise awareness about the importance of appropriate antibiotic use.

Discuss Eligibility With Your Medicaid Patients

The Louisiana Department of Health (LDH) has been doing eligibility checks on all Medicaid enrollees to make sure they still meet program criteria.

HEDIS^® Spotlight: Care for Older Adults

Older adults face increased risks related to functional decline. Completing both a medication review and functional status assessment helps reduce medication errors, identify limitations early, support independence and improve quality outcomes.

Upcoming Louisiana Blue Webinars

Our provider workshops and webinars help keep you abreast of the latest information and processes that help you serve patients.

Louisiana Blue Earns National Recognition as The Civic 50^® Honoree

Points of Light, the world’s largest organization dedicated to increasing volunteering, has named Louisiana Blue a 2026 honoree of The Civic 50. Louisiana Blue also earned the inaugural Employee Volunteer Recognition Program Award.

Medical Policy Update

We regularly develop and revise medical policies in response to changing medical technology. Benefit determinations are made based on the medical policy in effect at the time of the provision of services. Please view the following updated and new medical policies, all of which can be found on our Provider webpage at www.lablue.com/providers, under “Medical Management,” click “Medical Policies.”

Important Contact Information

Authorizations

See member’s ID card

BlueCard^® Eligibility

1-800-676-BLUE (1-800-676-2583)

FEP 1-800-272-3029

Fraud & Abuse

1-800-392-9249

fraud@lablue.com

Provider Relations

provider.relations@lablue.com

iLinkBlue & EDI

EDIservices@lablue.com

1-800-716-2299, Opt. 3

PCDM

1-800-716-2299, Opt. 2

Customer Care Center

1-800-922-8866

Claims Filing Address

P.O. Box 98029 Baton Rouge, LA 70809

Past Issues of Provider Newsletter

The content in this newsletter may not be applicable for Blue Advantage (HMO) and Blue Advantage (PPO), our Medicare Advantage products and provider networks. For Blue Advantage, we follow CMS guidelines, which are outlined in the Blue Advantage (HMO) | Blue Advantage (PPO) Provider Administration Manual, available on the Blue Advantage Provider Portal through iLinkBlue (www.lablue.com/ilinkblue).

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).