July 9, 2026

One Person One Record (OPOR) Program Updates

OPOR updates at a glance:

• OPOR Hub supports
• Central Zone: New Provider or Medical Learner Training
• Report Misrouted Results and Documents
• Wave Three Training Coming Soon!
• Call for Wave 3 Provider Peer Mentors

Note: Active network credentials for Nova Scotia Health or IWK Health are required to access links above and below, unless otherwise indicated. More information beneath.

Wave Two Reminders

Wave Two physicians are encouraged to visit the OPOR Hub regularly for the latest Change Notifications and Job Aids to support your use of the new system. Other resources include:

• Provider Corner
• Key Workflows and Topics for Providers
• Logging a ticket through the CIS Help app

Are you a new provider or medical learner in Central Zone looking for CIS training information? Learn how to request training or access for upcoming elective medical learners and new hires. Read more.

Misrouted results and documents

We continue to receive reports from physicians who practice at multiple locations—particularly those working in both the CIS and an EMR—that results and documents are sometimes routed to the wrong practice location.

The OPOR team continues to investigate and resolve routing issues as they are reported. If you encounter a routing issue, please report it using the process outlined here.

Wave Three Updates

Registration details for Wave Three training are coming soon. Please note that registration will begin in mid-July, followed by training beginning in August. Stay tuned for more information!

Call for Provider Peer Mentors

The OPOR team continues to seek Provider Peer Mentors in the Eastern, Northern and Western Zones.

Provider Peer Mentors play an important role in supporting colleagues through the transition to the CIS. They help promote readiness and provide local leadership before, during, and after implementation. Participants will be remunerated for time spent on these activities.

Visit Provider Corner for details about the role and its responsibilities. Ready to participate? Complete the registration form.

Nova Scotia Health or IWK Health network access is required to access links above. 

FK Agilia Pump Update

The IV Drug Therapy Manual website and smart pump libraries are being updated on July 17, 2026. This update is necessary to align infusion rates between Agilia pumps and OPOR-CIS. Read the following memos for more information:

• FK Smart Pump Library Update - July 17, 2026
• IV Manual Update - July 17, 2026
• Access Restrictions to FK Agilia IV Pump Location Dashboard

Specimen Collection for FRAT Testing at IWK Outpatient Collection Clinic

The IWK outpatient laboratory does not collect, process or send out Folate Receptor Antibody (FRAT) testing. Read full memo here.

IMIT Tips for Physicians - Logins

Did you know...

All you need to do to get a passphrase change for your Nova Scotia Health or Meditech accounts is to call the service desk? Follow these easy steps:

1. Write: Grab a piece of paper and a pen.
2. Call: Call the Service Desk: ☎ 1-866-224-2555
3. Reset: Follow the directions of the Service Desk agent. They can issue you a temporary passphrase immediately.
4. Change: Type in the temporary passphrase at the NSH login prompt on the computer. You will have to change the temporary passphrase immediately.

PLEASE NOTE: This will not work if you are coming back after a long absence. In that case, please contact your local administrative coordinator before your first shift so they can help you.

Seniors' Care Team Survey

The Seniors' Care Team (SCT) supports the care of patients aged 65+. These interdisciplinary teams work closely with emergency department physicians, nurses, patients and essential care partners, focusing on preventing unnecessary admissions and supporting older adults 65+ to return to the place they call home with the right support in place.

Nova Scotia Health has introduced Seniors’ Care Teams in the emergency departments at Dartmouth General, Cape Breton and Yarmouth Regional Hospitals and Colchester East Hants Health Centre. If you are located at any of these emergency departments and have engaged with the Seniors’ Care Teams, please tell us what is working and what could be improved by completing this two-minute survey. Your feedback will be used by the Frailty & Elder Care Network to evaluate the program and inform quality improvement.

If you have any questions about the survey or the Seniors’ Care Teams, please contact the Frailty and Elder Care Network at frailty@nshealth.ca.

Final Reminder: CZ Quality Summit Storyboards Due July 17

A reminder that storyboard submissions for Central Zone Quality Summit 2026 oral and poster presentations are due July 17, 2026.

Please submit your storyboard through the QI Hub by the deadline. Learn more about presenting at Quality Summits here.

Questions? Contact CZQualitySummit@nshealth.ca.

Nova Scotia Health Ranks Among Canada's Best for Surgical Wait Times

For the second year in a row, Nova Scotia Health has been recognized as a leader in improving access to surgical care.

In the latest Canadian Institute for Health Information (CIHI) report, Nova Scotia ranked among the top three provinces in Canada for surgical wait time benchmark performance in four key categories:

• 2nd for cataract surgeries
• 2nd for hip replacements
• 2nd for knee replacements
• Tied for 3rd for hip fracture repairs

The results are part of a broader trend of improved access to care across the province.

• In 2025-26, Nova Scotia Health completed scheduled surgeries for 59,091 patients — a 17 per cent increase over pre-COVID volumes and about 1,500 more surgeries than the previous year.
• At the same time, the surgical waitlist fell to 16,280 patients, down more than 30 per cent from the start of the pandemic and nearing its lowest level since Nova Scotia Health was formed in 2015.
• Diagnostic imaging services have also expanded significantly, with CT scans up 35 per cent and MRIs up 33 per cent compared to 2019-20.

These achievements reflect years of dedicated work by healthcare teams across the province to improve access to care and help more Nova Scotians receive the services they need, sooner.

Thank you to our surgical, diagnostic imaging and support teams whose commitment continues to make a difference for patients and families across Nova Scotia.

Learn more.

Publication Spotlight: A CanMEDS-Based Approach to Physician Evaluation and Performance Assessment

Nova Scotia Health is working to strengthen continuous professional development, leadership growth and patient care through a structured physician assessment framework grounded in CanMEDS roles and Equity, Diversity, Inclusion, Reconciliation and Accessibility (EDIRA) principles. The Principal Investigators of this study, physicians Dr. Michel Saccone, Dr. Bradley Ball and Dr. David Conrad, evaluated feedback tools to support voluntary, confidential and formative professional development across diverse practice settings.

This study was initiated as a project under Doctors Nova Scotia’s Physician Leadership Development Program (PLDP) and supported by NSH’s Medical Affairs. Congratulations to the team on their published study and great work to everyone who participated in this year's PLDP cohort.

Read the study here.

If you have a recent publication you'd like to share with colleagues through this newsletter, please reach out to physiciancomms@nshealth.ca.

Upcoming Atlantic Mentorship Network-Nova Scotia Events

The Atlantic Mentorship Network-Nova Scotia (AMN-NS), a program of the Mental Health and Addictions Program, invites physicians to take part in two learning opportunities this Fall.

Pelvic Health Education Day

This educational event will explore complex pelvic health topics, including pain control in medical and procedural abortion, IUD insertion in primary care, endometriosis and chronic pain, menopause-related pain and dyspareunia. The event has been accredited by the College of Family Physicians of Canada and the Nova Scotia Chapter for up to 5.0 Mainpro+ certified credits.

🗓 Date: September 25, 2026

🕚 Time: 9:00 a.m.–3:00 p.m.

💻 Location: Best Western Plus Dartmouth Hotel & Suites, Dartmouth

Learn more or register now.

Whole Life, Whole Care: Addressing Pain and Addiction Across the Lifespan Conference

This interdisciplinary conference has been accredited by the College of Family Physicians of Canada and the Nova Scotia Chapter for up to 10.5 Mainpro+ certified credits. Sessions will explore medical trauma, pain management, addiction care, lived experience, adolescent health, and whole-person approaches to care, along with optional workshops on Meditation and CBTi.

🗓 Date: November 6–7, 2026

🕚 Time: 8:00 a.m.–5:00 p.m. (Nov. 6); 8:00 a.m.–12:00 p.m. (Nov. 7)

💻 Location: Mi’kmaw Native Friendship Centre, Halifax


Learn more or register now.

1-833-876-1724

If you're a physician seeking support for your practice or wishing to provide feedback, please reach out to our hotline. Our dedicated team is ready to assist you.

In the event we're engaged in another call, rest assured your voice message will be promptly addressed within one business day. Your concerns will be directed to the Medical Affairs team and our health system partners for resolution.

Our task force is committed to returning calls and scheduling meetings with practices at mutually convenient times.

Wellness resources for physicians have been migrated to an actively monitored page on the Physician Information Portal. You can access it here.

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