by Bob Gershberg, CEO/Managing Partner Wray Executive Search
In any leadership role you must be able to convey your ideas and vision in ways that drive effective decision-making, teamwork, and action. The greatest leaders motivate and inspire their team through clear communication, while also promoting discipline, accountability and strategic alignment. The sharing of information is exceedingly important to an organization and often becomes more cumbersome with growth. Senior executives need to set the example by communicating information, being as transparent as possible, and establishing trust. Leadership, no matter the level, is steeped in the ability to communicate effectively. For executives, it is as much a prerequisite for the C-suite as a refined business skillset or the ability to see the bigger picture.
Today, the common executive skillset is changing because communication is changing. The rise of remote teams, hybrid workforces and digital-first operations has changed the way the business world interacts. It is vital for executives to also adapt, so they can lead from the top down. A leader is someone who inspires positive, incremental change by empowering those around them to work toward common objectives. A leader’s most powerful tool for doing so is communication.
"Leadership is lifting a person's vision to high sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations"
- Peter Drucker
Check out the June 2021 Restaurant Industry Snapshot from Compass Restaurant Research & Consulting
by John A. Gordon, Principal and Founder, Pacific Management Consulting Group
We restaurant types tend to focus on what is right in front of us now from our operations days [ “what, so and so called in sick! “ Or, “oh the walk in cooler is running 10 degrees too warm?” ]. To be sure, there are some good things underway. Versus either a 2019 base (the correct base) or a 2020 base (a terrible base) sales and traffic have improved, mostly sales, not traffic. More on this shortly. This can be seen in every restaurant numbers tracker. But remember we are in the heart of the summer seasonality peak right now; both casual diners and QRS have done well and performed at par. The $1400 Biden stimulus effect is gone, now we are watching for the Child Care credit effect starting next week. The May retail sales month-to-month gain was weaker than hoped. Average real earnings have been very slightly negative since January.
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