Volume 20 | July 2020
Member Benefit Alert´╗┐
www.sbca.org
Member Benefit! SBCA Fights for You: Advocacy, the Satellite Industry and SBCA
The satellite industry has become a major presence in the pay television and broadband markets. The Industry is being viewed as a source of tax revenue by state governments. For our members, SBCA advocates for our position, protect the jobs and businesses that satellite technology has created and sustain the growth of the industry.
SBCA Offers 6 Online Courses for Satellite Individuals Professionals
Sign up for six online courses designed to help satellite industry professionals improve their business, sales and customer care skill. This is a good time to focus on improving your organization and profitability as the country works towards recovery.

Each self-paced course is contains interactive chapters and quizzes designed to improve your skill sets, help you better manage your workforce and improve your sales. Each course is 1.5-4 hours in length and cost $99 ($79 for SBCA members). Click on the link below to purchase courses.

Courses include:

Leadership: 19 chapters designed to provide insight on how to build and manage a successful workforce. 

Customer Care: 10 interactive modules to help participants better understand how to improve their customer service skills.

Managing Your Sales Team: 20 chapters designed to help you better manage and support your sales team. Courses include preparing your sales team, telling your business story and consultative selling. 

Sales 101: 20 section course offers tips and techniques such as how to handle sales leads, negotiation, prospecting and much more.
Phase II of the Connect America Fund proceedings gave Viasat Carrier Services and Fond Du Lac Communications a collective $20 million, distributed over a decade, during the end of the auction process. Grants from the Federal Communications Commission through the fund now total $1.47 billion for improved broadband connectivity.