NNLM User Personas Project: Feedback Needed


An NNLM interest group is developing a series of one-page documents called “Personas” to represent users of NNLM’s products and services. We are eager to know your thoughts! Please review the sample profiles in the poster and provide your feedback through the linked form. Learn more

Welcome to the NEC Team, Erika Martinez Picazo 


We are thrilled to announce that Erika Martinez Picazo has joined the NEC team as an Evaluator. For the past five years, she worked as a qualitative analyst for Research Support Services, a social research firm located in Chicago’s Northshore area. Learn more about Erika

Communicating Survey Findings Effectively


At the NEC and the NNLM, surveys play an important role in our evaluation practice. We spend a lot of time thinking about surveys, designing them in accordance with “best practices,” and implementing them in a user-friendly manner. In addition to all of this, we also need to think about disseminating our findings effectively to different audiences. Read blog

Case Study: How Museums for All Went Beyond Ticket Sales


Thanksgiving Point, a five-venue museum complex in Utah, wanted rich data — beyond attendance numbers — to show how the Institute was serving visitors. The forward-thinking approach that Museums for All took relied on its Audience Research team, Evaluation team, and a critical survey mechanism to embark on this continuous improvement effort. Learn more

We're Excited to See You at the NNLM Summit in Charleston


We look forward to connecting with our NNLM community colleagues during the NNLM 2022 Summit in Charleston, South Carolina, August 9 and 10. NEC leadership will be in attendance and other NEC members will join virtually.

Monthly Micro-Training and Office Hours Tomorrow


The NEC’s Evaluation and Continuous Improvement Program Core hosts monthly micro-trainings and office hours.


Zoom link

Passcode: 792230


Micro-Trainings

  • 4th Thursdays at 3 p.m. ET

Drop-in Consultations

  • 4th Thursdays at 3:30 p.m. ET