The Pacific Institute has launched a new project in partnership with the Water Research Foundation.
Affordability of water and wastewater utility bills is a growing concern, with water rates rising faster than the cost of most other goods and services. Despite various water utilities addressing affordability concerns in their own way, many customers are still struggling to make ends meet. While there is a robust array of research on problem identification and water affordability interventions, there are limited studies demonstrating the effectiveness of these interventions, especially of the more emergent approaches.
Our project aims to address existing policy challenges through direct engagement with the water utilities and organizations representing broader utility stakeholders on the leading edge of addressing affordability.